Six of us stayed here and while they could not provide us with the 2 bedroom suite we reserved, they offered us 2 - 1 bedroom suites, next to each other. They also comp'd one room and offered the other at a reduced rate. Excellent customer service. Rooms were clean and smelled nice. The quirks were with the lack of water pressure when flushing the toilets. We had to flush several times to get the tp to clear out. The beds were comfortable, but we seemed to gravitate to the center, which made for a sleepless night. One of the room's keys had to be rekeyed three of the four nights we were there. Big inconvenience when all you want to do is sit down and relax. Placement of the smoking area was our biggest concern as it is right in front of the door to the middle courtyard, which we had to walk through to get to the lobby and breakfast. BTW, breakfast was good and had a nice variety. We did voice our concerns and they were very receptive. I am not sure if we would stay at this hotel again, based soley on the placement of the smoking area, but this is a nice hotel and in a nice area. We never felt uncomfortable with the atmosphere.
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- Also Known As:
- Residence Inn Long Island Hauppauge/Islandia Hotel Hauppauge
- Residence Inn Hauppauge
- Hauppauge Residence Inn