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“Extended business stay”

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Holiday Inn Express Hauppauge
Ranked #3 of 4 Hotels in Hauppauge
Hauppauge, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Extended business stay”
4 of 5 bubbles Reviewed December 1, 2012

I stayed at the Hauppauge Holiday Inn Express for several weeks while on a business assignment related to Superstorm Sandy. The staff was extremely pleasant and helpful. The breakfast had a huge selection, and was served promptly most every day. The breakfast lady was very friendly and always ready to serve. Ms. Porche at the front desk always offered a smiling face when I returned each evening, and helped with any request. When a billing issue came up, Mr. Aiden and Mr. James were extremely helpful and took care of the issues promptly. The room was very clean and comfortable. The heater worked very well, and was quiet. The hotel was very quiet most nights, and offered a very pleasant place to rest. By the end of my stay,

Room Tip: Make sure to take advantage of the exercise area and pool.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleyRice, General Manager at Holiday Inn Express Hauppauge, responded to this review, December 3, 2012
Thank you for taking the time to write a review about our hotel. I am very happy to read about how pleasant all the staff were and we look forward to welcoming you back to long Island in the not to distant future.
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204 reviews from our community

Traveler rating
    50
    64
    45
    26
    19
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67
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
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Philadelphia
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed November 24, 2012

We spent 2 nights at the Holiday Inn Express over Thanksgiving Weekend. Te staff was very fiendly, the complementary breakfast was supurb and exceedd what we expected. I woulf recomend this hotel to anyone traveling to this area

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 977michaelr2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleyRice, General Manager at Holiday Inn Express Hauppauge, responded to this review, December 3, 2012
Thank you for talking the time to write a review of our Hotel. We are delighted that you enjoyed your stay and it was our pleasure to look after you during your stay with us here in the Holiday Inn Express Hauppauge
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Tampa, FL
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed November 9, 2012

In New York for corporate training, after the hurricane, there wasn't alot of hotels to choose from. The hotel was okay, but could have been better. When I first got there, I called for a wake up call, the phone in the room didn't work. So I went to the front desk and reported the phone not working and asked about a wake up call. Upon returning to the room, I found another phone, that worked, so I called and asked for the wake up call. The next evening when I returned from work, the second phone wasn't working either. The side door entrance didn't work the whole week I was there. I had to park in the back of the hotel and had to walk completely around the building to get in. During the Noreaster (in the snow and ice) that wasn't fun. Twice I had to go to the front desk because my key wouldn't work. There aren't any restaurants close by and not wanting to drive in bad weather, food was sparse. Breakfast in the morning, included, was good and got you off to a good start. They had VERY good decaffeinated coffee. All things considered with people not having a place to live, I was grateful for having hot water, shower, heat and clean bed. Staff's attention to detail and getting the little things fixed, would have made the stay alot better.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lacieblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleyRice, General Manager at Holiday Inn Express Hauppauge, responded to this review, November 16, 2012
Dear Lacieblack, Thank you for taking the time to review our Hotel. I apologize for the shortcomings in service and I want to asure you that we take your comments on board and we are currently addressing the issues that you raised. Again, thank you for your feedback and we look forward to seeing you back on long island very soon..
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York, ME
Level Contributor
367 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

This is the second time we stayed there (which in itself tells the reader it's not a bad place). They've improved some things; added some fruit with the free breakfast (still no skim milk). The rooms are nice and clean, with a coffee pot, etc. The only downside was that our second night there, they didn't leave new cups for coffee, water, etc, and when we called to get new ones, we had to argue to convince the fellow to bring them up (we were in PJ's by that time). But he eventually did, so no harm no foul. And generally service isn't a major concern in this environment. They always seem very busy, so plan ahead. The people are always very friendly.

Room Tip: Rooms on the ground floor are nice; high ceilings and large.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Al-Sue-Maine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleyRice, General Manager at Holiday Inn Express Hauppauge, responded to this review, November 16, 2012
Dear Al-Sue-Maine, Thank you for taking the time to review our Hotel. Glad to hear that we are improving things and we need to improve further. Look forward to seeing you back on Long island very soon..
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chicago
Level Contributor
139 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed October 11, 2012

The hotel was clean and booked solid with college kids and some weekend sporting event, our room was not taken care of though, we stayed 3 nights and each time we returned bed was made bot no cups had been replaced and 1 night no bath towels had been replaced. Breakfast was good and typical. Just did not have the same feel has other stays at other HIE.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chifinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hauppauge, responded to this review, October 26, 2012
Dear chifinn,

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I'm sorry our hotel fell below your expectations. Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts as this is our best resource for improving guest services.

Sincerely,

Lera M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, New Hampshire
Level Contributor
94 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed October 5, 2012 via mobile

Clean room. Bed was comfortable. Wifi was very slow...very. Slightly musty smell in my room and hallway. My haird dryer sparked, then the outlet started smoking when I was in the middle of drying my hair. Not awesome. Convenient ovation for my work, but not much around.

Stayed October 2012, traveled on business
Helpful?
1 Thank Majorgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleyRice, General Manager at Holiday Inn Express Hauppauge, responded to this review, October 14, 2012
Dear Majorgal, Thank you for taking the time to review our hotel. Its very good to read that the beds are comfortable and disappointed to read about the hairdryer sparking. We do our utmost to ensure very guest have a comfortable and enjoyable stay and I hope this has not put you off staying with us again in the future..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
Level Contributor
395 reviews
255 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 bubbles Reviewed October 2, 2012

Long Island, NY - Holiday Inn Express - Hauppauge - Decent and new Holiday Inn Express in a great location right off the highway. Rooms were nice, service was great - nothing to complain about here. I would probably come back. 7/10

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleyRice, General Manager at Holiday Inn Express Hauppauge, responded to this review, October 14, 2012
Dear Bensagle, Thank you for taking the time to review our hotel. Delighted to read that you enjoyed your stay and we look forward to welcoming you back to Long Island soon..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hauppauge

Property: Holiday Inn Express Hauppauge
Address: 2050 Express Dr S, Hauppauge, NY 11788-5300
Phone Number:
Location: United States > New York > Long Island > Hauppauge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Hauppauge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hauppauge 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
*The Hotel gust rooms and public space areas are currently under renovations and we expect to be completed by end of April, 2016* Comfort, convenience & hospitality at its best make Holiday Inn Express Hauppauge hotel the right choice for business or leisure travelers visiting Long Island. Located just off 495 the Long Island Expressway, the hotel's location is central to everything, including NYC, Yankee Stadium, Nassau Coliseum, Nikon Theater at Jones Beach & Shea Stadium / Citi Field. Our property is central to Kennedy Airport (JFK), LaGuardia (LGA) and Long Island MacArthur Airport (ISP). Our spacious accommodations & outstanding amenities make being on the road as comfortable as being at home. The 133 guestrooms & suites are tastefully appointed and fully outfitted to serve every traveler's needs. Amenities include microwaves & refrigerators, free high-speed wireless Internet access, hot breakfast buffet, complimentary 24 hour business center, indoor pool, sauna/fitness center, complimentary hotel shuttle & of course free local phone calls. The hotel's great room with its blazing fireplace is the perfect place for meeting informally with colleagues and catching up with old friends. We have 2 meeting rooms to accommodate up to 48 people per room. Stay smart at the Holiday Inn Express, Hauppauge! ... more   less 
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Also Known As:
Holiday Inn Express Hauppauge Hotel Hauppauge
Holiday Inn Hauppauge

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