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Best Western Plus Cooperstown Inn & Suites
Ranked #1 of 2 Hotels in Hartwick
Certificate of Excellence
Mass
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Terrible”
Reviewed January 2, 2014

I am experiences timeshare and hotel traveler. The hotel was over priced during my sons time at Cooperstown Dreams so did not stay there. As a family we went in the winter in an "off season", but services was not good. -- Staff did not respond to towels and soap. -- Upon confirming what card to bill (confirmation or check in) they billed the wrong card. -- There was a hair in my breakfast egg which was in the form of a patty for sandwiches and not scrambles or other way. No bacon was offered, just sausage. -- They are going construction and garbage was left in the hallway over night and day time. -- The beds were rock hard! Everything was brought to the desk attention including asking for a manager and got no calls or service.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Marian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at Best Western Plus Cooperstown Inn & Suites, responded to this review, January 10, 2014
We appreciate the guest taking the time to fill out a review. Guest stayed in December so our prices during Summer Dreams Park are irrelevant to the stay. When guest brought the hair in their eggs to the breakfast attendant’s attention she threw all eggs away and put a fresh batch out. At no point during guests stay did they attempt to speak with management or contact the front desk about any issues. One card was provided at time of booking and same card was provided upon check-in therefore it would be impossible to have charged the wrong credit card. Yes we are in the process of remodeling bathrooms we apologize there were boxes of new tubs in the hallway.
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585 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 23, 2013 via mobile

Great room with flat screen TV and jacuzzi tub. Very nice pool/hot tub area as well. Breakfast was nice too, fully stocked and hot! We liked that it was close to a few stores since we ended up snowed in our first night. The front desk clerks were friendly and very helpful. I would recommend this place for sure and if we are ever back we will stay here again!

Stayed December 2013, traveled as a couple
Helpful?
Thank Kksgal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at Best Western Plus Cooperstown Inn & Suites, responded to this review, December 25, 2013
Thank you for taking the time to contact Trip Advisor with your feedback. We are glad you enjoyed your stay. Please come and see us again when you come to Cooperstown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palestine, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed December 4, 2013

The nicest Best Western I've stayed at yet! First class service, great rooms and amenities. If your ever in Cooperstown, N.Y., I highly recommend staying at the Best Western Plus. It is just minutes from all the local attractions and in a great location.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at Best Western Plus Cooperstown Inn & Suites, responded to this review, December 8, 2013
Thank you for providing your valuable feedback to Trip Advisor. We are so glad you enjoyed your visit with us. Please come visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed December 1, 2013

Room was clean, FREE internet was fast, bed was comfortable and amenities/set-up of the room was great. Micro and fridge are convenient. Price was fair. Breakfast offerings were ok, especially for FREE. Close to fast food restaurants and supermarket. Short trip into Cooperstown. This was my 3rd visit to this hotel over about 6-7 years, but I am a frequent visitor to the area (family property close by). I definitely recommend this hotel. Thank you for a pleasant stay.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, General Manager at Best Western Plus Cooperstown Inn & Suites, responded to this review, December 2, 2013
Thank you for staying with us again on your return visit to Cooperstown and we certainly appreciate your comments and look forward to your next stay.
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Saint Louis, Missouri
Level Contributor
497 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed November 28, 2013

Stayed here to visit the Baseball Hall of Fame. The hotel is nice but it can be a long way from rooms to breakfast area. They did not open the exercise room until after 9 am which is too late for most travelers. Rooms were clean and nice and the service was good. You cannot walk to the Hall of Fame

  • Stayed September 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank califken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at Best Western Plus Cooperstown Inn & Suites, responded to this review, December 1, 2013
Thank you for taking your time to contact Trip Advisor with your feedback. We are so glad you enjoyed your visit. Please come visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 19, 2013

My visit to the Cooperstown area was late in the tourist season so the amount of site seeing was limited to my car ride it a very hilly area. take your time driving. the front desk was helpful finding us a nice place to Eat dinner at nice little brewery up the road. there's a Tops grocery store next to the hotel as well as a Pizza Hut and McDonald's and other stores in strip mall. the rooms were nice, clean lobby and pool was a nice treat when traveling with kids. really large T.V. in room. A beautiful view from the breakfast area of the rolling country side. very helpful staff. wish I could have stayed longer.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, Guest Relations Manager at Best Western Plus Cooperstown Inn & Suites, responded to this review, November 23, 2013
Thank you for taking the time to give us feedback about your stay. We are glad that you enjoyed our location and amenities. We hope you will come visit us again when you travel to Cooperstown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schenectady, New York
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 12, 2013

We stayed here for one night while in Cooperstown to do the beverage trail and some sightseeing. The hotel had a very friendly staff and the rooms were newly renovated. The were very clean and included a good sized refrigerator and coffee maker. The best part was the bed...we had a king bed and it was extremely comfortable with soft sheets. They also have an Indoor pool and hot tub. You can't beat the price for what you get. Clean, comfortable, great location and includes breakfast...we will be returning guests!

Room Tip: Beautiful view!
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerBWCoop, General Manager at Best Western Plus Cooperstown Inn & Suites, responded to this review, November 15, 2013
Pleased to hear your fine recommendation of our property. We take pride in everything we provide for our guests and we certainly look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Cooperstown Inn & Suites

Property: Best Western Plus Cooperstown Inn & Suites
Address: 50 Commons Drive, Route 28, Hartwick, NY 13326
Phone Number:
Location: United States > New York > Hartwick
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Hartwick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Cooperstown Inn & Suites 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Plus Cooperstown Hotel Hartwick Seminary
Best Western Plus Cooperstown Inn And Suites
Best Western Hotel Cooperstown
Cooperstown Best Western
Best Western Cooperstown

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