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“A Master Class in Customer Service”
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Excellent
12 reviews
Front entrance
View from 2nd floor deck
View from 2nd floor deck
Fire pit w/ seating area behind estate
Seating area behind estate
Floating dock w/ 1 kayak and 1 canoe
Fire pit located besides Lake
View of Lake
Sports Game Room - Full Bar w/ pool table. Ping-Pong room located off bar area.
Spa Room - 7 man hot tub.
Lounge area in Sports Game Room
Large Great Room off Kichen
Queen size bedroom off Great Room
Full bath off of Sports Game Room
Cat walk overlooking Great Room
Full size bed - located upstairs in Main Living Area
2nd Upstairs Living Area - Living Room
2nd Upstairs Living Area - Dining area, full kitchen and deck
2nd Upstairs Living Area - kitchen overlooking dining area and living room
2nd Upstairs Living Area - Queen size bedroom
2nd Upstairs Living Area - 2 bunk beds and 2 twin bed bedroom
2nd Upstairs Living Area - 1 queen bed, 1 full bed and 1 twin bed bedroom.
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Overview
Manor House -
9 Bedrooms, 4 Bathrooms, Sleeps 25
Hancock, Catskill Region, New York

Reviews from our community

Excellent - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Josh P
New York City, New York
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A Master Class in Customer Service”
Reviewed February 17, 2016 for a stay in February 2016
1
person found this review helpful

4th time renting a Brophy property, 4th time being amazed with how they raise the bar every time.

Per usual, the property was in incredible shape when we arrived with firewood stocked and sprawling acres to explore. Our 25 person crew fits spaciously in this massive cabin, which really feels like two separate homes between the two floors. The weather was brutal, almost negative 20 degrees at night, but it didn’t even matter. The house is so well set up for different activities and fun that we had a blast cooped up for 3 days straight. The pictures say it all, the property is amazing.

What always sets these rentals apart is Gale and her incredible staff. This times, my car’s battery completely died in the frigid temperatures. Billy was amazing enough to drive me into town to get a new battery and then install it for me… all with a smile. Incredible.

The bottom line is, between the spectacular properties and the incomparable customer service, Brophy Estates is the absolute best option for getting a large group out of the city. Can’t wait for next time!

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Service
Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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