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“Decent food...not fully wheelchair accessible”

John & Mary's Restaurant
Ranked #41 of 121 Restaurants in Hamburg
Cuisines: Pizza
Restaurant details
Reviewed May 28, 2014

Have had a variety of foods on their menu over the years, and the food is always acceptable. Was in there recently and was stunned to find that although the restaurant has Handicapped-accessible parking spots, and a wide-enough door for people in wheelchairs to enter their facility, the bathroom is not accessible. It is down a narrow windy hallway with terribly narrow doors. A standard transport chair would not be able to enter the hallway. We had to go a few doors down to another establishment to use the facilities. We have seen this quite a bit in Hamburg, and think they ought to get themselves up to code.

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Thank twinklebug118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 - 30 of 30 reviews

Reviewed March 24, 2014

My parents grew up with John & Mary's in Lackawanna, so naturally I was too. It's definitely one of my favorite places to eat in WNY. Royal with Banana Peppers!

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Thank TFalboJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

We stop in to John & Mary's for a Saturday lunch once in a while. The subs are good, the pizza is fine, I'm not a fan of the wings. John and Mary's has a HUGE menu of mostly fried fare. I've never had anything there that wasn't tasty, but this is not a place for food critics. It's mostly good, it's mostly inexpensive and it's mostly quick.

Thank Vid_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

Most of the food here is good (except the pizza), but the employees are so unhelpful and downright unpleasant that it's not worth it. The cleanliness is an issue, too. God forbid that you have a child that you have to put in a highchair; they have about three years worth of grime on them.

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Thank Hipfan25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon R, Owner at John & Mary's Restaurant, responded to this reviewResponded November 1, 2012

We’re disappointed to hear you were unsatisfied with your visit here. We’d like to learn more about your experience, so we can address your concerns. We take cleanliness very seriously and are dedicated to providing great service. Please give us a call at (716) 648-4751, so we can follow up. Best, Sharon and Paul (Owners)

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Reviewed September 19, 2009

We have been stopping at this restaurant for years,the food and service is always good. Nice place to stop in the summer for ice cream.

Thank pcc10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon R, Owner at John & Mary's Restaurant, responded to this reviewResponded November 2, 2012

Thank you for sharing your thoughts. We’re so happy to hear we’re one of your go-to spots in Western New York! We appreciate your business and are always happy to accommodate large groups and children, of course! We hope you’ll join us again soon. Best, Sharon and Paul (Owners)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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