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“Accomodating”
5 of 5 bubbles Review of Super 8 Hamburg

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Super 8 Hamburg
Ranked #5 of 8 Hotels in Hamburg
Hamburg, New York
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Accomodating”
5 of 5 bubbles Reviewed October 30, 2013

the manager at this location was very helpful. I called him with an odd request prior to visiting and he was very nice and helped me immensely. I would definitely stay at this location. clean, comfortable rooms met my expectations. Situated in a safe area with many restaurants close by. Not too far from Hamburg Casino.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review, November 6, 2013
we are very appreciated for your positive feedback, and we glad that your stay was excellent. we'll do our best when you come back in our hotel.
sincerely,
mac champaneri.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
    39
    70
    71
    39
    41
See reviews for
93
52
25
54
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Matthews
Level Contributor
11 reviews
7 hotel reviews
2 of 5 bubbles Reviewed September 27, 2013

First room, sink wouldn't drain. Moved to second room and later noticed that side of towel shelf was hanging down about 2 inches. Told front desk. After being out for most of the afternoon, one screw was tightened but problem still not fixed.
I know that this is an older motel but it appears that repairs are done with a "that's good enough attitude."

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review, October 27, 2013
I am extremely sorry for that inconvenient on your stay, I discussed with our maintenance team to fix that problem but they suggested to remove whole rank and put the new rack which would taken a long time. again not being up to your expectation, we took care of it on next day. on behalf our entire maintenance team please except our apology, we''ll make sure that your next stay we will make a comfortable and success.
kind regards,
Mac Champaneri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Hamburg

Property: Super 8 Hamburg
Address: 5442 Camp Rd, Hamburg, NY 14075-2749
Phone Number:
Location: United States > New York > Hamburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #5 of 8 Hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Hamburg 2*
Number of rooms: 54
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