We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Surprisingly good”
Review of Super 8 Hamburg

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Super 8 Hamburg
Ranked #4 of 8 Hotels in Hamburg
Write a Review

265 reviews from our community

Traveler rating
    40
    71
    73
    40
    41
See reviews for
96
53
25
54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Clear Lake, Minnesota
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 16, 2013

The place is awful. Starting with the outside. The roof is hanging off! Tucked in back of a Quality Inn, it almost looks like a dark alley hiding from the world. The hallways are filthy and in horrible condition. The bathroom had something (afraid to think what) smeared on the wall. The TV remote did not work. Mattress was falling off of box spring - didn't fit. We traveled with our pet as I stated in our reservation. We were chased down for our pet fee, confronted as if we were devious! Other hotels took pet fee at time of check out. Unfriendly, unclean, no maintenance - yuk! How did this get 4 stars from TripAdvisor????

Room Tip: Find a different place if you are concerned about cleanliness and safety.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pupmack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsuper8hamburg, Front Office Manager at Super 8 Hamburg, responded to this review, July 29, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hallway, bathroom and the matrass on your recent visit. I have shared your feedback with our maintains man to ensure we handle these types of situations differently in the future.
Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Hamburg.
Kind Regards,
mac chanpaneri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 11, 2013

We booked this hotel through Hotwire last minute, 20 minutes before we checked in because we were too tired to drive all the way home and most hotels in the area were booked. I was concerned when we found out we booked a Super 8. I ordinarily avoid that chain entirely but this hotel was nice. It’s nothing fancy but it was clean, quiet and the staff was very friendly.

The location was good and it seemed to be a safe, suburban area. It’s close to shopping and chain restaurants. The pool at the adjoining hotel was nice and the breakfast area was bright and clean. I would stay there again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Vay_KayK8e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsuper8hamburg, Front Office Manager at Super 8 Hamburg, responded to this review, August 11, 2013
we really appreciate your positive respond and will try to make much batter service on next time for you. Your positive feed back is very important for us .thank you once again.
sincerely,
mac chanpaneri.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse
Level Contributor
3 reviews
Reviewed May 10, 2013

If your looking for a simple bed to lay your head this will do. The room could have been cleaner especially behind furniture. I am sure to keep my shoes on. The staff is nice and helpful and I would stay here again.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank izzy422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsuper8hamburg, Front Office Manager at Super 8 Hamburg, responded to this review, July 29, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
sincerely,
mac chanpaneri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehouse, Ohio
Level Contributor
125 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 9, 2013

Your really have to look down for the Super 8 sign. It is lower then the motel that is front of another motel sign which is higher. The Super 8 Motel is behind the other motel. The people are very nice and it is lot quicker to sign in with pet than the other chain motel. With pet just like with the other writer mention that they will put you near one of the entrance door for the easy out for the pet. There is a nice field for walking your pet around. This is a older motel but the room are very well keep up to date. We didn't have breakfast there because we have to hit the road as soon as we got up

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vermontsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmsuper8hamburg, Front Office Manager at Super 8 Hamburg, responded to this review, July 29, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team.
thank you so much again your feedback.
sincerely,
mac chanpaneri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Hamburg
0.2 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#3 of 8 in Hamburg
3.5 of 5 bubbles 148 reviews
0.2 mi away
Red Roof Inn Buffalo - Hamburg
0.2 mi away
Holiday Inn Express Suites Hamburg
Show Prices
Show Prices
Show Prices
0.1 mi away
Quality Inn
Quality Inn
#5 of 8 in Hamburg
2.5 of 5 bubbles 106 reviews
7.1 mi away
Country Inn & Suites By Carlson, Buffalo South I-90
5.5 mi away
Best Western Plus The Inn of Lackawanna
Show Prices
Show Prices
Show Prices

Been to Super 8 Hamburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 Hamburg

Property: Super 8 Hamburg
Address: 5442 Camp Rd, Hamburg, NY 14075-2749
Phone Number:
Location: United States > New York > Hamburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #4 of 8 Hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Hamburg 2*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Orbitz, Expedia, Priceline, Travelocity, TripOnline SA, Cancelon, HotelQuickly and HotelsClick so you can book your Super 8 Hamburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing