The staff & service was very nice. you could see where the chef paid attention to details, like a compound butter served with the rolls, hand cut french fries that are served with your choice of several homemade dipping sauces (garlic aioli was very good). The location and view are very nice! the history of the building was very interesting along with some of the antique artifacts in the lobby and bar. The one downfall to my experience is a personal pet peeve...the hamburger that was served with cheddar cheese, the garlic aioli, lettuce & tomato on a nice roll was not a fresh made burger! It was a very healthy portion but it was a frozen pre-made product! If you are going to all that trouble to make things from scratch go the extra step and make your burgers! I will go back again but not for the burger.