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“beautiful place but low on hospitality”
2 of 5 bubbles Review of Harbor Knoll

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Harbor Knoll
Ranked #6 of 10 Greenport B&B and Inns
Certificate of Excellence
New York City
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“beautiful place but low on hospitality”
2 of 5 bubbles Reviewed August 14, 2006

We just stayed in the Harbor Knoll for two nights and feel dissatisfied with the level of hospitality we experienced. The location itself and the property are very beautiful and the pictures displayed on their website reflect what you will get. However, we felt throughout our stay somewhat uncomfortable and limited in our freedom as guests. Examples: Breakfast is served only between 8.30-9.30am. Given that we were on vacation, we got downstairs at 9.20am the first morning and the innkeeper disapprovingly said: "Oh, do you still want the (hot) breakfast, you are SO late." We ended up opting against scrambled eggs and bacon as the innkeeper really made us feel that we posing an inconvenience (this is at a rate of $270 per room/night!). Also there was only one mini scone left in the basket and the fruit was canned, not fresh. Next morning we got up at 7.45 to make sure we get to breakfast on time but again the baskets were almost empty (2 mini scones left) and we were never offered for second helpings for the warm food (one French toast). When we politely asked if there were more scones, again the innkeeper responded by acting VERY surprised ("oh really...there are NONE left?"). The worst however came when we were about to leave. Checking out time is at 11am and we were waiting for the 12 o'clock Jitney inside the porch because it was pouring outside. The innkeeper reminded us that checking out time is at 11am!! Clearly, we knew that already and had cleaned out our room but she really seemed eager to get rid of us (young professional couple, well-dressed, clean, etc, not exactly the type of guests that would cause any trouble!). Enough ranting now, clearly the place itself is very pretty, the view to shelter island is gorgeous, but if you want to feel welcome and like to sleep in and have breakfast in peace and not feel like an inconvenience rather than a paying customer look elsewhere.

  • Liked — location
  • Disliked — innkeeper
  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank internationalcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 reviews from our community

Traveler rating
    96
    15
    4
    8
    9
See reviews for
13
87
4
1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed February 11, 2006

The website, which is fantastic, does not lie! This has to be the premiere B&B on the North Fork, with unparalleled views of Greenport Harbor and Shelter Island. More than that, the house is beautifully decorated, and the rooms are spacious and tastefully done. The breakfast is superb and generous in its offerings. The bar, where we we offered a complimentary glass of wine each evening at 6pm, is cute and cozy.We had a lovely time and definitely plan to come back. I stronlgy recommend Harbor Knoll to anyone who wants to get away from it all and live in the lap of luxury.

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbor Knoll

Property: Harbor Knoll
Address: 1 Miller Lane, 424 Fourth Street, Greenport, NY 11944
Phone Number:
Location: United States > New York > Long Island > North Fork > Greenport
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Airport Transportation
Hotel Style:
Ranked #6 of 10 B&Bs / Inns in Greenport
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Harbor Knoll 4*
Number of rooms: 5
Official Description (provided by the hotel):
Beautiful, waterfront inn with private beach and dock. Very private and quiet with wonderful gardens and breathtaking views. Elegantly decorated in the English country home style. Each of our 4 bedrooms have en suite private bathrooms. We also offer an enchanting one-bedroom cottage with kitchen, living room porch and separate entrance. So easy to reach from Manhattan--within walking distance to Greenport Hampton Jitney stop, Ferry to Shelter Island, and Greenport village and train station. You don't even need to bring a car! Close to North Fork Wineries. ... more   less 
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Also Known As:
Harbor Knoll Hotel Greenport
Harbor Knoll Greenport, NY - Long Island

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