I'll start with the positives. The room was clean, the bathroom was brand new and beautiful and the water pressure in the shower was great. The woman who checked us in was polite and helpful.
The woman at the desk is where the service ended. When trying to check out, no one was around and when we called a number listed for service no one answered. Upon the second call, we were informed the office doesn't open until 9. Seriously? The hours aren't posted anywhere so for those who want to check out early, it's confusing and inconvenient.
If you're expecting the decor and service that you would normally get at a $200+ hotel, you will be disappointed. The rooms were dated and the buildings looked like they were falling apart. The walls are paper thin: we heard every door opening, our neighbors showering, and people outside. The location also wasn't great. There were a few shady characters and dilapidated buildings nearby on the walk to the main strip.
Overall, it wasn't the worst place we've stayed; if we had paid $100, it would be what I would have expected, but for over $200, it was a really bad experience and I wouldn't recommend it.
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- Also Known As:
- Townsend Manor Hotel Greenport
- Townsend Manor Inn Greenport, NY - Long Island