I had to stay at this hotel because I needed to conduct a seminar here and it was convenient. Unfortunately, the hotel does not live up to its hype. Yes, there is train noise so bring your earplugs. That was the least of the problems I encountered. The room itself was well arranged and the bed was comfortable. But it smelled like smoke and it was supposed to be a non-smoking room. I called down to check on this situation and see what could be done and the desk clerk offered to have someone come into the room and air it out. I wasn't about to let in a serious amount of cold air into the room. Besides it got worse as the evening progressed and I suspect it was a ventilation problem. No offer of a different room. The smell was terrible.
Another odd thing is that for a luxury hotel they have very limited and, sometimes very indifferent, staff. The same person who parked my car also brought up the cable required to use the internet. And he didn't where a uniform of any type (looked very unprofessional and made me uneasy about opening the door). The wait staff in the restaurant was also limited making the service less than stellar and the food was less than grand as well.
One of my bath towels had some hard gummy residue on it which I luckily discovered before I used it. The toiletries in the room were nice and the bathroom itself was well supplied and clean.
I would also question holding a seminar there in the future. Kitchen and other staff members were making lots of noise that filtered into the room while the seminar was going on and the rooms themselves do not have enough soundproofing between them.
Overall it does not fit the luxury category and shouldn't be charging the prices that it does. If you want convenience to the Long Island Railroad it may be worth it but I've stayed at cheaper locations in the City and in Queens where the soundproofing and the service were much better. I've also stayed at luxury hotels in the area and this place does not fit that category.
- Official Description (provided by the hotel):
- The Inn at Great Neck is a leading full service luxury boutique hotel inspired by the historic Jazz Age and art deco style depicting the decadent soirees of Long Island's roaring 1920's. Throughout our modern facilities, you will find chic Art Deco accents, including wall murals, hand crafted African Sapele mahogany woodwork, metal works and other artisan designs you simply cannot find today. All presented with the quality service our discerning clientele have come to expect. The Inn at Great Neck is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. We are located on the Long Island's Gold Coast and within walking distance of Great Neck's antique shops, fashion shops, galleries, and restaurants. The Inn is convenient to Nassau County's corporate centers and is just two blocks from the Long Island Rail Road. You can be in New York City, within twenty two minutes. The Inn at Great Neck offers a complete array of services and amenities for corporate events and social functions. Our team of professional event coordinators will gladly help you with every detail. ... more less
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- Also Known As:
- Inn At Great Neck Hotel Great Neck
- Hotel Great Neck