We previously had gone to this resort when it was the holiday inn. We went back after many years and it is now the Byblos. We were disappointed as the resort has not been kept up very well. Upon check in the reservation desk told us they could not find our online reservation. Luckily I had my confirmation #. The front desk asked me which website I booked the hotel with. It was the Byblos website that I booked with so this was very strange. They were able to book us in but we had to wait for this to be done. The indoor pool was under renovations but we were never told upon booking and paid full price for our room. The tennis court is under renovation. The spa does not exist. There are spiders and spiderwebs in the chairs by the outdoor pool, balconies, and in washrooms. Maintenance should be cleaning this up. Especially the ones on the chairs by the pool. It was very easy to notice this and would be easy to fix with a hose. It doesn't look like management notices these small details that make or break a trip. On the upside there is a beautiful view, the rooms are spacious and after the renovations are complete the indoor pool should be nice but in the meantime there is lots of work to be done to make this a more comfortable and enjoyable stay.
- Official Description (provided by the hotel):
- Radisson Niagara is a country-suburban, full service hotel located on the banks of the Upper Niagara River just 12 miles from Niagara Falls and 15 miles to the Buffalo area suburbs and Downtown Buffalo. We feature 263 guest rooms and suites with either 1 king size bed or 2 double beds. Every room has a walk out balcony and over half of our rooms overlook the river and spacious grounds. Each room includes hi definition cable TV and free internet access. We are adjacent to River Oaks Golf Course, a 7,200 Muirhead designed course with privileges as well as River Oaks Marina with short term slip rentals available as well as jet ski rentals. Enjoy the tranquil setting of our hotel after a busy day at the Falls or shopping. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Carlson, Cancelon, TripOnline SA, Travelocity, Hotwire and getaroom.com so you can book your Radisson Hotel Niagara Falls - Grand Island reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
- Grand Island Holiday Inn