We were on a really long road trip and were arriving much later than the normal check in time, so the owner personally called us to make sure that we are still coming, told us what our room number will be (so we can park next to it) and when we arrived and called him, he was there in 2 min to check us in because he lives somewhere nearby. Overall the rooms are clean and the garden outside makes the place look cute, so it's a great deal for the value. Free wi-fi was helpful, and the bathrooms were clean. The location is just a few min away from the Niagara falls and all the attractions. Most important was the awesome service that we got after we left- we forgot an expensive suite at the hotel, and the owner called us and made all the arrangements to mail it to us as soon as possible. The suite arrived just fine and was not damaged and in the condition that we left it. Wanted to say thank you for the hospitality, place is really recommended!
- Official Description (provided by the hotel):
- We have 32" Flat Screen TV's and over 150 satellite channels including HBO's, ESPN, NFL network. There is free WIFI all over the property. Free parking, refrigerator and microwave on demand. We are only 5 miles south of Niagara Falls, NY. Perfect stop when visiting Niagara Falls or Buffalo. No Coffee or breakfast offered. ... more less
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- Also Known As:
- Chateau Motor Hotel Grand Island
- Chateau Hotel Grand Island