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All reviewsretail parkcar parkbudget hoteltravel lodgefrankie and bennysshopping centrelocal facilitiesbreakfast boxhigh streetbeds were very comfortabletrain stationgood nights sleepreception deskwi fione night stayroom keyfew minutes walk
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Reviewed October 29, 2015

We have used travel lodges several times when traveling . Greatly improved comfortable beds which is a added bonus . Exceeded our expectations at the Staines one The staff were all pleasant especially Kerry who checked us both In and Out



  • Stayed: October 2015, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Travelodge
1  Thank ian_pendlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2015

We stayed for weekend as going to Legoland. Have stayed before, but hotel now getting very dated.

Our room was ok, we only had one pull out bed for 3 children. The receptionist did not know where to get another pull out bed from, luckily my wife found it under the main bed. We did get the cot ok, and eventually got the second pull out bed made up. No apology from the man on reception. He was on own and had to leave front desk to help us.

New king size beds are comfortable, but not the pillows. Also the pull out beds were not comfortable.

Walls and furniture chipped and worn. Toilet leaked. Shower was nice, and good location

Plenty of places to eat nearby. There is a great Frankie & Bennys next door, the also do good breakfast.

Only 20 min from legoland and Windsor. Good price but there will be scarifices on quality

Wifi available but at a cost.

  • Stayed: October 2015, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Travelodge
Thank Grip D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Karen from the Social Media Team at Travelodge Staines, responded to this reviewResponded October 29, 2015

Many thanks for submitting your review. We understand that your overall experience was not exceptional and we do apologise for this. We’ll be sure to pass your valuable feedback directly to our colleagues in our hotel as this is the best way for us to improve the service we offer. If you wish you can contact one of our Customer Services Advisors via our website help form to look into this more thoroughly. Thank you again for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2015 via mobile

Stay here for 2 nights. Its proximity to Staines town & the Two Rivers shopping centre is ideal. Also ideal for the Themes Trails. We arrived the reception staff were friendly and helpful. The room was clean and bright. The bed was comfortable,would of liked firmer pillows. The bathroom was a reasonable size the shower was power with plenty hot water. It was fairly quiet and we had two good nights sleep. We would definitely use this hotel again.

Stayed: October 2015, traveled as a couple
Thank carsonspetses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2015

Went to Staines for a wedding do. The Travel Lodge was ideally placed for Staines town and amenities. The reception staff were smart & friendly, the checkin was easy with no fuss. Our room was comfortable and clean. The bed was comfortable although we would like firmer pillows. The bathroom was clean and the shower had good pressure and plenty hot water. My wife forgot her hairdryer and reception had one straight away. We had 2 very good nights sleep. We would stay here again

  • Stayed: October 2015, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank michaelcO3650YI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2015

Convenient location 5 minutes drive from M25, 15 minutes drive from Heathrow Airport and at least half the price of the hotels near the airport. No onsite parking but use of outdoor car park on retail park across the road is permitted. I stayed on a Friday night, arriving after 6pm and leaving before 7am and the parking was free!! Hotel next door to a Frankie & Bennys. Nandos is in the retail park opposite. I would expect there are other restaurant options within walking distance.
Interior is typical Travelodge. Very, very long wait to check in as only one person on front desk but I suspect this was more down to a particularly demanding couple checking in before me. My room was on the top floor over looking the rear (trees and stream) so no road or pedestrian noise. Hotel has lift and vending machines containing snacks in reception. Bedroom very clean. Large double bed. Tea/coffee making facilities. Clean and modern bathroom. I had a good nights sleep and really that all that mattered.

Stayed: September 2015
Thank Carolinevc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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