I was involved in a business training session in this hotel and we had a bright sunny room which was competitively priced. But it was the service afterwards that really impressed me.
I realised I had left a good pair of scissors in the room, so I rang the hotel for help. Luckily the phone was answered by a guy called Roman. He took my details, boxed up my scissors and took them to the post office for me. He rang me back with the details and I simply paid for the postage via my card over the phone. My parcel has now arrived and I'm delighted. No fuss, no paperwork, no delay - just a guy with a "can do" attitude who was prepared to put himself out for me. Thanks again Roman!
- Official Description (provided by the hotel):
- Set on the River Thames, this town centre hotel offers 79 en suite bedrooms. Only 3 miles to Thorpe Park and 12 miles to Heathrow with easy connections to Central London, Twickenham and Windsor. The restaurant & terrace bar offer a panoramic view of the river. . Easy access via the M25, with free parking (30 spaces) & free mooring. Free use of our local leisure centre (Gym, indoor pool & Jacuzzi) ... more less
- Reservation Options:
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- Also Known As:
- Mercure Thames Lodge Staines Hotel Staines
- Mercure Thames Hotel Staines
- Accor Thames Hotel Staines