Situated on the banks of the River Thames The Swan Hotel is in a prime position. Had dinner last night with friends & were disappointed. The portion size of the Hot Salmon Starter, did not warrant the price,and it was lukewarm, not hot ! The Crispy Lime & Chilli Squid was not crispy and decideably undercooked, rubbery & lacking flavour ! We brought this to the attention of our waitress, who said she would let the chef know, and then we didn't see here again !?? My cousin and I had the Burgers for our main course, which were very average with the added appeal of gristle & bone - not too impressive .... The chips were served in a tiny side bowl and to be honest, a sparrow would have gone hungry, too smaller portion for the price we paid !!! The Sticky Toffee Pudding was tasty, although a bigger scoop of icecream would have been good. The service we received had a lot to be desired, the ' manager ' who cleared away our plates didn't utter a word ..., very strange, when you should be setting an excellent customer service example to your staff. Will not be rushing back here for dinner ! On a positive note though, have enjoyed lunch here on two ocassions and had good food and polite service.
- Official Description (provided by the hotel):
- A 16th Century hotel in Staines, The Swan sits serenely on the Thames, serving up blissful river views, fine food, delicious drinks and stylish accommodation. Recently refurbished to supreme standards, it’s a place where old and new come together to stunning effect. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Agoda, Hotwire, Expedia, Orbitz and Cheap Tickets so you can book your The Swan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Swan Hotel Staines
- Swan Hotel London