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“Good but expensive for drinks but poor food. Good service”

The Slug and Lettuce
Ranked #62 of 87 Restaurants in Staines
Price range: $5 - $17
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Scenic view, Bar scene
Dining options: Brunch, Breakfast, Dinner, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Buffet, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: From breakfast through to dinner, you will be welcomed with a warm, relaxed and friendly atmosphere making us the perfect place for meeting with friends, family or colleagues, to celebrate any occasion. Whilst weekend evenings are a bit more on the lively side, why not come and join us for a cocktail or 2, with Sunday afternoons offering sanctuary whilst you relax with a view of the river Thames.
india
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Good but expensive for drinks but poor food. Good service”
Reviewed March 24, 2014

I went there with my wife for lunch. The service was cheerful and attentive. Food expensive and of poor quality

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank marcopoloindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Visitor rating
    31
    44
    25
    34
    41
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Chezzy
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“A few days visit.”
Reviewed January 10, 2014

I was at the slug and lettuce on and off for a few days whilst visiting family. I have had food there and was very pleased with it. It was hot and enough on my plate. I asked for something that was not on the list for breakfast and they were very accommodating. I have had a late afternoon meal there whilst it was quiet and the food was hot and plentifull. Some of the staff there work very hard for what they will be paid. At various times as it is such a big place, there will be times when it appears the staff are not there. I have been there in the evening when they have been busy and did not hear anyone complain.
I am sure when people go into these places they expect far too much of the staff and are not always the pleasantist of customers or are patient. The pub industry expect a lot from the staff they employ and do not pay very well. Yes the staff will be exasperated at times but which customer would swap jobs with them. I just hope that whoever complains takes all this into account, whilst they are tucked up at home some of the staff will still be working and then have to travel home at all hours of the night, in all weathers, yet they do it because at the end of the day it is a job. As for clean equipment they can only use machinery that is there for glass cleaning if a customer is not satisfied then all they have to do is ask for a cleaner one. You will always in whatever employ you are in find some people don't like what they do and moan and groan about it. So please spare a thought for the staff who only do what they are told to do and are on their feet all the time. Would you do it.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ChezzySuzieblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Feltham, Middlesex
Level Contributor
50 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Uouwwon't get drunk”
Reviewed December 28, 2013

Spent two hours here, had two drinks, spent an hour in total waiting to be served. Miserable staff. Won't be going again.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MrandMrsA15072008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Not good”
Reviewed November 4, 2013 via mobile

I agree that this place is a real shame... A colleague and I like to go there for work drinks as the setting is nice but it really is bad.
We have had to suffer dirty glasses every time, last time we ordered champagne and were given 2 glasses of Spumante..??
I asked for champagne (says I) that's what we are told to give (says barman)... Not to sound snobby but if it says champagne on the menu....!!!! Well....
I'm giving up on the river in Staines altogether, the establishments down there are clearly set up to deal with the all day drinking crowd

Helpful?
Thank Convertibleguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staines, England, United Kingdom
Level Contributor
55 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Sad”
Reviewed October 26, 2013

This bar can never get it right!Real shame.Great location.Badly run.They have let it get too young.The DJ in wrong place.needs someting to improve it.Eaten there once and that was a joke as well.

Visited October 2013
Helpful?
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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