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“All good except no fruits for breakfast also side door to...”

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Super 8 Queensbury Glens Falls
Ranked #2 of 6 Hotels in Glens Falls
Brockville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“All good except no fruits for breakfast also side door to...”
Reviewed July 26, 2013

All good except no fruits for breakfast also side door to outside
shold be locked at all times entry only by key

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Bernie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • French first
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English first
Howard Beach
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 10, 2013

Only stayed one night, but hotel was clean, bed comfortable and friendly/helpful front desk. Good location - right off I-87 exit 18 between Saratoga and Lake George region. Cons: Breakfast is very skimpy and ends 9 am sharp. Ice machine broken. Suggest booking room on east side of building so you don't hear interstate traffic (not much of a bother if you turn on the air conditioner or TV).

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NH
Level Contributor
139 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed July 8, 2013

Pros: Staff was fabulous and helpful. Easy short ride to area attractions without the traffic hassles. One exit away from shopping in Glens Falls, rooms at bargain rates.

Cons (literally): Hokeyism, the chain still tries tacking on a fee for using the safe in the room. ?!?! WiFi only in lobby adjacent rooms, dead elsewhere. Cereal, packaged pastries, toast, juice, coffee - "breakfast".

First room, 201, adjacent to the lobby. Meticulous and quiet large room.

Second room, 102, opposite end of the building. Bizarre redress of what used to be a sauna. Boyfriend loved the eccentricity of it, I didn't. Sunken living room, cold tile floors throughout. With shellacked stairs and nearby slippery tripping hazard of bed covers, falling hazard in the dark of night going to use the restroom. Cold tile floors throughout. Definitely not good for little kids, rambunctious, etc.

Room Tip: If you need WiFi, then you need to be directly adjacent to the lobby.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmeliaAirheadOnTheRd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laura r, General Manager at Super 8 Queensbury Glens Falls, responded to this review, July 12, 2013
I am pleased to hear that you had an enjoyable stay and that the staff was able to assist you, I am sorry to hear that you feel that we tried to “tack on a fee”, we do have a sign posted at the front desk, and also have a spot on our registration cards for guest to read and initial when they check in to let them know about the safe fee. We only charge for the safe if you the guest choose to use it to lock up there valuables, our safes are here so that as a guest you can choose to have a $10,000 limited warranty on their items protected by the in room safes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 4, 2013 via mobile

We booked the hotel for 4th of July. We arrived at the hotel a few hours early and were told we couldn't check in. So we went into town to the beach (no big deal). When we went back to the hotel and checked in, the girl at the front desk was friendly. We went up to the room and before we let the kids sit on the bed, I checked for bed bugs. Well, we found 3 bugs. I googled what they looked like and it looked like just what we had seen. We immediately left and I went to the front desk. I showed her pictures of the bugs and she said "those aren't bed bugs those are beetles." I told her we googled it and it looked similar. She told us shed check for herself and left to go to the room. When she got back we told her we were not staying because it was disgusting that there were bugs in the first place (not to mention the long black hair we found in the bed upon searching for bugs). She told us "this is the Adirondacks and we have bugs here." Well clearly nobody cleans if there were THREE plus a hair. Ew! She told us we couldn't do anything until the next day and that her manager would probably not refund us our money because "they're just bugs." We called orbitz right away and they called the hotel. They refunded us our money after that. The entire trip was ruined though because all hotels were booked solid (4th of July). So, we had to take our 3 hour ride home after we just made the 3 hour trip earlier in the morning. Not good customer service and such a gross hotel.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Theresa813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laura r, General Manager at Super 8 Queensbury Glens Falls, responded to this review, July 8, 2013
I am very sorry to hear that your stay was anything less than you expected. Our hotel is checked on a regular basis for all insects. I would like to reassure you that the bugs you saw were not bed bugs they were infact a small beetle. I hope you do know that I spoke with orbitz that night to inform them that we would gladly offer a different room or not charge you for your stay. I once again apologize for your inconvenience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Glens Falls hotels

Campbell Hall
1 review
Reviewed July 2, 2013

I did not use the facility for anything other then rest. Scheduled my daughter for a future stay. Did not wake up for breakfast to rate same

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Queensbury Glens Falls

Property: Super 8 Queensbury Glens Falls
Address: 191 Corinth Rd, I-87 Northway Exit 18, Glens Falls, NY 12804-7841
Phone Number:
Location: United States > New York > Glens Falls
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Glens Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Queensbury Glens Falls 2*
Number of rooms: 59
Reservation Options:
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Also Known As:
Super 8 Glens Falls/Queensbury Hotel Glens Falls
Super Eight Glens Falls
Glens Falls Super Eight
Glens Falls Super 8

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