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Reviews (247)
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All reviewshyde collectionlovely lobbynew flooringpark restaurantprocess of upgradingrestored hotelolder hotellake georgehistoric charmsales managerquilting retreatpedestal sinkboth morningsindoor poolrenovated roomsome tlcclassic hotel
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Reviewed October 10, 2017

We received super service by a clerk named Mike, who even took us on a tour of the hotel! The room was small, but quaint...and vintage! We received $5.00 meal tokens for breakfast the next morning, which was in a gorgeous formal dining room. Only drawback was that the restaurant was seriously understaffed and all of the customers were having to wait a considerable amount of time for service. It appeared to be 2 waitresses who were running like crazy to help customers. The manager came out at one point and stood reading the local newspaper as if he had nothing to do. The food was excellent--and I mean EXCELLENT!! The breakfast portions carried me through the rest of the day!! This is a MUST STAY for anyone traveling through the area--don't miss it!! Restaurant management: you are the only downfall of this beautiful historic hotel.

  • Stayed: October 2017, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Mike N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2017

We stayed on the 3rd floor which had not yet been renovated, but was comfortable and quiet. Reservation was not made directly with the hotel and the staff were very accommodating when my quote for the room did not match what they had on file.

No matter what time of day we were coming and going the staff were all friendly and cheerful. Meals at the Fenimore’s Pub and Park 26 were wonderful, and the staff attentive. Very impressed that the pool & hot tub had a lift for persons with physical disabilities to utilize.

Only suggests would be to increase lighting at the entrance from the parking lot and outside signage that the ADA check is at another location. The parking lot entrance is not ADA friendly.

Will definitely stay again when in the area and suggest the hotel to family & friends

  • Stayed: September 2017, traveled with family
    • Value
    • Service
Thank Jean4OurDream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QBY1926, General Manager at Queensbury Hotel, responded to this reviewResponded October 6, 2017

Dear 4OurDream-

Thank you for joining us this year for the annual ADK Balloon Festival, the weather this year was amazing and the launches were spectacular! We do urge all guests to book directly with the property, however I was pleased to hear that our team was accommodating and attentive throughout your visit. We do have future plans for exterior lighting and a complete overhaul of the motor coach entrance including ADA automatic door openers. Thank you again for joining us; we look forward to welcoming you back next time you return to the Lake George Region.

All the best,

Tyler C. Herrick
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2017

They are in the process of updating the rooms, and halls, there a bit of construction on certain floors. The beds were comfortable the room was a good size. The updated bathroom was tiled, the shower was spacious, however, they used a pedestal sink, there is not enough surface space to place toiletry items. The location of the hotel was great, it was within walking distance to pubs, restaurants and stores. Breakfast was good both mornings. The hotel bar/pub was quaint and also had outside seating.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank JoWlrNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QBY1926, General Manager at Queensbury Hotel, responded to this reviewResponded October 6, 2017

Dear JoWlrNC-

We are glad to hear that you enjoyed your recent stay at The Queensbury. We appreciate your understanding of the construction taking place at the property as we continue to restore our beautiful historic hotel. We have ordered shelving for the rooms with pedestal sinks; whenever possible we did install custom vanities however due to the size of some bathrooms it was not always feasible. As you stated our location is ideal for not only accessing the regional attractions of Lake George and Saratoga but the city of Glens Falls is also home to many fine restaurants, shops and cultural attractions. Thank you again for joining us and taking the time to post a review. We look forward to serving you again in the near future.

All the best,

Tyler C. Herrick
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2017

This is an elegant old (1930s) hotel with, in my opinion, the best of the old. The rooms are old and small but well constructed and clean. The lobby, newly redone to reveal marble floors, is lovely.

The pool is lovely, with an exquisite atrium, and the hot tub is really hot.

The two restaurants are really two rooms which share a kitchen.

The bar type restaurant, Fenimore's, would be greatly improved if they got rid of all--or at least 2-- of the four &*(*& wide screen tv's that blare at you no matter where the heck you are, in a room only slightly bigger than a modern living room. Four tvs?? Really??

Otherwise everything about the place was enjoyable.

Room Tip: If you ask nicely, you may get a suite at no extra charge.
  • Stayed: August 2017, traveled with family
    • Value
    • Rooms
    • Service
1  Thank F T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QBY1926, General Manager at Queensbury Hotel, responded to this reviewResponded September 23, 2017

Dear FT-

Your tagline is exactly our mission. When new local ownership and management took over 16 months ago our goal was to restore this historic property back to its original grandeur while providing modern amenities and timeless design. We thank you for taking the time to highlight our amenities and in the future we do offer a full service bar area in the back of Park 26 that does not have any TV's or outside distractions. We appreciate the opportunity to serve and look forward to welcoming you back to the property in the near future.

All the best,

Tyler C. Herrick
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2017

This the standard bearer of The City of Glens Falls, NY. The hotel has been sold just recently and is under new management that is redoing the entire building at a moderate pace. Pricing is mid to upper range so shopping for a better Motel/Hotel nearby may be needed to help you pocketbook. Go online and see for yourself if the Queensbury Hotel is right for you.

Stayed: December 2016
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QBY1926, General Manager at Queensbury Hotel, responded to this reviewResponded October 6, 2017

Dear Jim M.-

Thank you for taking the time to post a review regarding your experience at the property. As you stated we are in the middle of a multi year restoration/renovation project including updating all of our guest room accommodations. We urge all guests to visit our website or follow us on social media for more information about the property and renovation updates. We hope to have the opportunity to welcome you back to The Queensbury during your next visit to the region.

Regards,

Tyler C. Herrick
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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