We met friends at the Rare Earth Wine Bar on a Saturday night in late March. While the quality of the food was good, the ordering system and less than attentive wait staff detracted from the experience. This is an expensive restaurant and I was not pleased to share one iPad based menu among four people. We were brought a 2nd iPad upon request but the battery immediately died. Even if each patron were given their own iPad, the whole menu was never seen on one screen making it difficult to ascertain what the entire menu consisted of. Having to flip through multiple screens was extremely awkward. We were given no guidance about the menu, nor was the tipping policy ever explained to us. If we hadn't read up on the place, we would have tipped as usual and it would not have gone to the servers.
The wine prices are very high. I don't mind an up charge for wine but do mind paying the retail price for one glass out of the bottle. Because of the disjointed menu, our meal had no context nor did the wine go well with what we chose. Some assistance from a server would have helped.
I give the restaurant three stars because the food was well prepared. However, we will not be going back because the trendy ordering system seriously detracted from what could have been a good experience. Whe we spoke to someone, who I presume to have been an owner, he fairly well dismissed us saying "we think it is a great system". I would prefer to have my own menu thank you and a server to talk to.