Entire family getting together for the first time in 10 years - family from Australia, SA and Zim. Wonderful to be on the lake again after so many years, but such a disappointment in Tiger Bay. She is looking "old and weathered".
Lunches running out due to extra visitors. Very poor / slow bar service. Very often the breakfast orders were painfully slow and incorrect when they did arrive.Furniture in some rooms literally rotting away. One of the rooms had a fan which produced sparks when turned on - thatched roof !! Holes in mosquito nets, drains not draining, swimming pool green, but chlorinated by one of the guests,etc etc.
Very pleasant staff on site however - but with limited resources.
All these points were brought up with the owner/manager who happened to be visiting at the time, and the food suddenly improved during his stay.
Unfortunately we had to pay the total amount in full before arrival otherwise we would have most certainly withheld some amount.
- Official Description (provided by the hotel):
- Tiger Bay Resort is situated on the banks of the Ume River and overlooks the magnificent Matusadonha Mountain Range and National Park and is set on several hectares of shady forest on the steep western bank of the Ume River, an area which has been described by many as one of the most unique and scenic parts of Lake Kariba. ... more less
- Also Known As:
- Tiger Bay Hotel Kariba