First I need to start off with the positives because this truthfully isn't a biased review of any sort. Firstly, the island of La Digue - exceptional! Mind blowing! A real beauty! Beaches are surreal and award winning. Then there is the Hotel, Le Domaine de l'Orangeraie - a thorn amongst the roses, an absolute death trap.
On arrival at the hotel, everything seems grand with a marvelous entrance and modern architectural design. Our smiles of awe and awsomeness soon turned into a frown of doom and gloom, which pretty much lasted throughout our stay. The welcoming hostess had a huge chip on her shoulder. She gave us a very brief and cold welcoming and any other questions raised by us was followed by a huff and puff like the big bad wolf. Any requests were a huge inconvenience for her to to follow, let alone answer if they were even possible. Luggage took forever to arrive from the dock. Isn't first impression always the last? In this case, definitely yes.
Rooms on the other hand are to die for, outside showers and private villas had everything you could need, but be carful how you use your bath towel because you only get one each throughout your stay. Maybe shower half your body the one night and the other half another night so you can save damp space on the towels?
As for the restaurant, this is an area to avoid at all costs, not in terms of the food, but it's service. On one event : "sorry sir, you can't come in, lunch is only served at 12.30pm", time check 12.28pm... Are you serious!? Once allowed in 2 minutes later we were moved several times, as we were told you can't eat by the pool, you can't eat at the bar and so on. When we were seated in an area we didn't like, another waiter brings a gentleman a yummy burger and chips at the bar and another tourist a salad by the pool. Hmmm...favoritism? Or just poor un synchronized management and shocking service.
Dinner is were I finish off this review and is the main reason for giving this hotel such a terrible review. On arrival, waiting to be seated I felt like I was back in school again "sorry sir, no slops or shorts above the knee, you can't come in" Instead of getting angry, knowing this is a beach resort, I sucked in my pride and headed back to my room which is a tiresome walk up the hill where you have to catch a golf cart, leaving my partner alone at the restaurant. Once I was finally seated a family of 7 were seated and how were the dressed? Sarongs, shorts and slops. Funny that, how dare they be dressed like that, coming from the beach.
Again, poor management each one with there own set of different rules. We started off by ordering wine that was off and smelt like vinegar. Corked wine, sour staff, it was time leave, so we left without even ordering food and ventured into the village were the locals welcomed us humbly with fantastic wines and homemade cooking.
The next day we decided to shorten our stay, we checked out earlier than arranged coming back to Mahe island were hotels are grateful for your business and we once felt we were back on holiday and not school detention.
Honestly, this hotel does not do the island justice, stern warning!
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- Also Known As:
- Le Domaine De l`Orangeraie Hotel La Digue Island