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“Great Potential, Short on Service” 4 of 5 bubbles
Review of Ramada Plaza Geneva Lakefront Resort

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Ramada Plaza Geneva Lakefront Resort
Ranked #5 of 10 Hotels in Geneva
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1,713 reviews from our community

Traveler rating
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    48
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (199)
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Kennebunks, Maine
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 3, 2013

There couldn't be a better location for a stay in Geneva at such a reasonable rate! The lakefront location gives a breathtaking view of Seneca. Nice to have a walking path for locals and hotel guests.

We were very pleasantly surprised at what a NICE Ramada this hotel is. Rooms were clean and spacious and quite upscale in decor. The bathroom was spotless, nice shower and I love the Sugared Citrus toiletries.

The staff is very friendly and accomodating. When in need of a toothbrush, we were given one free, with a smile.

The only meal we had at the Pier House was breakfast-- tasty and not overpriced like some hotel restaurants.

We were able to walk to several restaurants and particularly enjoyed The Beef & Brew.

The only reason I'm not rating this as a "5" is that the beds were too firm, downright hard. Plenty of pillows, though.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BroadAbroadAud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaLake, Director of Sales at Ramada Plaza Geneva Lakefront Resort, responded to this review, October 7, 2013
Thank you for noticing all of the nice things about Ramada Geneva Lakefront. We take great pride in making Ramada proud! We hope that you come back for a visit the next time you are in the area.

Donna Yudin
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waymart
1 review
3 of 5 bubbles Reviewed October 2, 2013

Overall the hotel's lobby, hall carpeting, room size or condition was not as good as a Marriott Courtyard. Staff was friendly and efficient.
No top comforter on the beds, just sheets. Rock hard bed. Walls were paper thin. No gift shop for toilette tries. Breakfast was the worst, hard waffles, dry dense eggs.

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaLake, Director of Sales at Ramada Plaza Geneva Lakefront Resort, responded to this review, October 10, 2013
I will let the restaurant know about your experience at breakfast. We take food quality very serious and want our breakfast to come out delicious every single time. Thank you for letting us know and giving us a review on TripAdvisor.

Donna Yudin
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Geneva Lakefront Resort

Property: Ramada Plaza Geneva Lakefront Resort
Address: 41 Lake Front Dr, Geneva, NY 14456-3400
Phone Number:
Location: United States > New York > Finger Lakes > Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Geneva
#4 Romantic Hotel in Geneva
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Geneva Lakefront Resort 3*
Number of rooms: 148
Official Description (provided by the hotel):
The Ramada Geneva Lakefront is situated at the Northern shore of Seneca Lake, in central Finger Lakes Wine Region. A 2.5 mile walking/jogging/biking path snakes along the shoreline, giving you direct access to the Geneva Lakefront Park and the Seneca Lake State Park. Historic Downtown Geneva is directly across the street, offering a variety of unique shopping, dining and nightlife options. The Ramada Geneva Lakefront is a 6-story hotel with 148 Newly Renovated guestrooms, a ballroom, lakefront patio and lawn, a full-service bar and features the award-winning Pier House Restaurant with indoor and covered patio dining overlooking the lake. All rooms include a refrigerator and a microwave and free hi-speed wireless internet throughout the hotel. Currently, children under age 12 eat free when dining with adults. We also offer meeting space as well as hosting wedding ceremonies and receptions. ... more   less 
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Also Known As:
Ramada Inn Geneva Lakefront Hotel Geneva
Ramada Geneva Lakefront
Geneva Ramada

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