Booked room online but for some reason the reservation defaulted to the current date, not the date I requested for the stay. I didn't check my confirmation (my fault!). Time of booking was about 1PM. My credit card was debited for the full amount as a 'no show'. When I realized what happened I contacted the general manager who told me that she could do nothing to help me, since they were booked solid for that night. Hard to believe since I was obviously able to book the room at 1 PM. I asked if she could at least discount my stay on the date I intended for the reservation to be (over a month in the future). She offered a $10.00 discount. I will be staying at the Ramada Inn.
- Official Description (provided by the hotel):
- Downtown Geneva's newest hotel. Located in the heart of the newly rejuvinated City of Geneva on Seneca Lake. Enjoy 55 clean and comfortable guestrooms with excellent service. Closely located to shopping, restaurants, entertainment, wineries, museums and nature. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Geneva Hotel Geneva
- Geneva Hampton Inn