I booked the room last minute but paid more for three stars or more because it was my 26th wedding anniversary. I also wanted to be on the lake and was willing to pay more. I found the hotel not on the lake and wedged between the road along the lake and the railroad tracks. Then we checked in and the man at the desk was dismissive to any of my questions and requests. I asked if their was definitely a lake view and if their wasn't I was willing to pay more. He said we were on the second floor and lake view, We went up no lake view only a dumpster. Then the refrigerator was very loud. The walls between rooms paper thin and we were keep up half the night by the other room. Then took a shower and the shower floor was soft from the drain to the shower head wall. The shower fiberglass floor had a slit in it and the water must be underneath the floor. When I was done the shower I stepped out onto the shower mat and found a puddle of water, The shower doors must not be caulked or functioning right. The shades in the room when I went to draw them had actual dirt and stains. Then the trains ran, and ran and ran thru the night. I have stayed in many places and I've never felt the need to give a review on the hotel. I just had four expectations with the reservation. Cleanliness, condition of the room, hospitality and view.
- Official Description (provided by the hotel):
- Downtown Geneva's newest hotel. Located in the heart of the newly rejuvinated City of Geneva on Seneca Lake. Enjoy 55 clean and comfortable guestrooms with excellent service. Closely located to shopping, restaurants, entertainment, wineries, museums and nature. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Geneva Hotel Geneva
- Geneva Hampton Inn