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“terrible”

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Americas Best Value Inn
Ranked #11 of 11 Hotels in Geneva
Mongomery, PA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“terrible”
Reviewed August 23, 2007

I booked it through there web site. Then called the next day to make sure they got it and confirm I had a room. The day before we were ready to leave to go up to Geneva they called and left a message that we dont have a room. They said they had canceled our room because they had no openings. The day before we left. I called the owner after I received the message and he was very rude saying that he can do whatever he wants with our room. Dont bother with this hotel because the owner, management and rooms are all in very bad shape because they do not care about there customers at all.

  • Liked — nothing
  • Disliked — management and owners rude and uncooperative
  • Stayed August 2007, traveled as a couple
    • Value
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank ejh2205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
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    21
    13
    79
See reviews for
34
37
8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Upstate NY
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 7, 2007

Called in reservations in June, reserved two rooms. Called twice to confirm, was then called to be told the prices were upped by more than $80 a night and that if I didn't like it too bad.

Terrible place, avoid.

  • Liked — nothing
  • Disliked — that they have terrible service and price gouge!!!
  • Stayed August 2007, traveled as a couple
    • Value
Helpful?
2 Thank AngryLovebird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Geneva hotels

North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 5, 2007

Booked through Geneva net, they should be ashamed to have this dump on their web site. The rooms have holes and stains in the carpet the place is dirty and our room was never madeup in the 4 days we stayed even when we complained at front desk. The furniture has cigarette burn marks and the smell is not pleasant. There are no cups or containers for washing your mouth after brushing your teeth. If you hae a reservation cancel it or if you plan to stay there, bring your oun air freshner , room deoderizer and sanitizer. They are very proud that they have wifi as if this cancels out the conditions.

  • Liked — leaving
  • Disliked — staying 4 days
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
Helpful?
2 Thank senior626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, NY
Level 5 Contributor
66 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed July 23, 2007

The room that I had was infested with cockroaches. I called the health inspector and filed a complaint with him

  • Stayed June 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Donald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 10, 2007

We booked this room on the Internet, where looks and description were deceiving. We stayed for 13 nights and so we got a suite with a small kitchen, bedroom, bath and living room. There were no kitchen utensils, dishes or pans, the oven and stove were old and dirty, the only plug in the bathroom didn't work, we ask for and never got a microwave, we ask for and get a small frig and one pan. The fake leather couch smelled, but the bed was clean and comfortable and we had clean towels every day. The whole suite was very old and run down.

There was no iron or ironing board in the room and when we ask for those we got to use them for a few hours and then had to return them.

One of the reasons we booked where we did was for the free breakfast. This was also disappointing as it consisted of only donuts of small muffins and Hawaiian punch -- not any juice or milk. We only ate there once.

There was free Internet in the lobby and a rather old kind of dirty coin operated laundramat with one washer and dryer. We went to a public one that was clean and had lots of washers and dryers.

We didn't try to use the pool so we don' t have anything to say about that.

The owners are Oriental and very hard to communicate with, but very friendly and helpful. We paid $60 for the "suite" so the price was right.

We are returning to the area this summer for another 13 days, but are staying someplace cheaper and in better condition.

  • Stayed July 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank ArizonaTraveler65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed June 12, 2006

I stayed here because i was attending a wedding at the bellhurst castle(beautiful) and wanted something very cheap because i was only going to be sleeping thier. I paid 55 dollars on friday night in june. The motel is older and in need of renovations. The pool was not open while i stayed. as for the rooms we had two and the air conditioning in one worked ok but barly worked in the other. all furnishings were older and some were in need of replacement and repair. Beds were so so not one out of 4 was great but i've slept on worse at other motels. Bathrooms were older but stocked with towels and toliet paper and such. Both rooms seemed to be relativly clean i personally did not see cobwebs or spiders. I don't see renovations being made anytime soon, It is owned by oriental family that seem like they are more then content in running thier dumpy motel as is with no renovations.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank damnhot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherrill, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 27, 2005

We stayed in a room that smelled awful, had cigarette butts in the shower and spiders and cobwebs all over. The low price reflects their lack of care in the property.

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank tracy121574
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn

Property: Americas Best Value Inn
Address: 473 Hamilton St, Routes 5 and 20, Geneva, NY 14456-3049 (Formerly Chanticleer Motor Lodge)
Location: United States > New York > Finger Lakes > Geneva
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 11 Hotels in Geneva
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn 2*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, Cancelon, Cheap Tickets and getaroom.com so you can book your Americas Best Value Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Americas Best Value Hotel Geneva
Americas Best Value Inn Geneva

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