Please do NOT stay here. . My daughter is a freshman at nearby Hobart and William Smilth college and asked us to come up for a quick visit and bring a few items to her from home. We tried to stay at other hotels, but this was the only one available since it was a last minute trip. We were very leary after reading some of these reviews, but hoped that maybe it would be better. Please read this and remember...THE ROOMS ARE VILE. We were brought to two different rooms. The first had an unbelievable odor...possibly fumigation? Windows were open, smell unbearable. Got another room that didn't have a smell and seemed ok. We were excited to see our daughter so we immediately left to visit with her. When we came back we got ready for bed and when bringing down the sheets we notice thick black hair everywhere! Even under the sheets on the matteress pad! I can't tell you how disgusting it was. We slept uneasily all night long on top of the bed with towels underneath us. It was awful. The next morning we went to the front desk to complain. We refused to stay the remaining night and demanded a refund. Well, there is a huge sign saying in red "NO REFUNDS"...makes you wonder...the women brought me to the man who cleans the room, I insisted he come look at the bed, when he romoved all the blankets BED BUGS came out!!!!!!!!!!!!!!! You can't imagine! My son started stomping on them, I grabbed the luggage and ran! Please listen to me, this is a horrible place! The manager responded to this with a shrug and said he'd put us in another room! Are you kidding!!?? Another room! Please, please, please believe me and the other reviewers... save your money, make this place go out of business...don't let anyone else, or yourselves go thru what I and my family did. Needless to say after a few showers and washing all the clothes as well as the suitcase they were in I still feel dirty. I've contacted the corporate office, but who knows what they can or will do. I was also told that the owner of this particular Inn in Geneva, NY also owns the one in Buffalo...keep that in mind.
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- Also Known As:
- Americas Best Value Hotel Geneva
- Americas Best Value Inn Geneva