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“bedless”

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Hampton Inn Garden City
Ranked #3 of 4 Hotels in Garden City
Certificate of Excellence
milford, United States
1 review
“bedless”
Reviewed April 17, 2014

my experience was great but since hotel was sold out we did not get a pullout.instead gave me a blowup mattress 3 hours later.everything else was great.breakfast was great.hotel very clean.internet was perfect.rooms were very clean.frontdesk was prompt in checking in.but very slow in getting my problem solved.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lynn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRosanio, General Manager at Hampton Inn Garden City, responded to this review, April 19, 2014
Thank you for taking the time out to complete our Trip Advisor survey. Please accept my apologies for the long delay with the blow up mattress. We do have a limited number of roll away beds and pull out sofas. Although we do need to prepare the inflatable mattresses (which our sports teams love by the way) it should not take as long as it did.
I also want to thank you for completing our Hilton Survey as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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610 reviews from our community

Traveler rating
    318
    177
    72
    27
    16
See reviews for
236
92
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188
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Stanley, North Carolina, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 17, 2014

A very comfortable stay away from home. The staff is very helpful and friendly. The rooms are very clean, the beds are comfortable and the room is quiet. I do enjoy the 24/7 coffee & tea bar. There are very good restaurants and shopping near by. The train station is a few miles away, and that will take you right down to Penn Station, some important sites are walking distance from there. You can go on tours or take the hop on and off buses. All the car rental companies close at 1:00 on Sat. so we weren't able to rent a car this trip, and were forced to use cabs...outrageous fares. Be warned. They don't have set rates and one company will charge more than the next for the same destination.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRosanio, General Manager at Hampton Inn Garden City, responded to this review, April 19, 2014
Thank you so much for taking the time out to complete our Trip Advisor survey. It's always a pleasure to read great comments about our staff and location. So sorry you were unable to rent a car and needed to take taxis to get around. I'm disturbed to hear that different car services had different prices for the same location. Although this is beyond the hotel's control I certainly plan on researching this matter.
Thanks again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newburgh, New York
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 11, 2014

Back to Garden City for another swim meet. The Hotel was great. Staff very helpful and accommodating. Free breakfast was better than most we have experienced at this type of property. Clean and generally comfortable, however our bed was quite mushy and we were on the first floor-kind of noisy from the overhead traffic. We would go back. Great location.

Room Tip: Pick an upper floor.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BooandYoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRosanio, General Manager at Hampton Inn Garden City, responded to this review, April 19, 2014
Thank you so much for taking the time to complete our Trip Advisor survey. We're glad you returned to our hotel with another swim meet. I'm also delighted we met all your expectations and hope that next time you stay we can earn a 5 out of 5. Thanks again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St.Paul, United States
Level Contributor
3 reviews
Reviewed April 7, 2014

This was our 4th stay at this hotel because it is near a local university. Extremely helpful and professional staff. They have helped us out with directions and train schedules, medical needs and receipt of a package. When the guests were too noisy next door we got a new room and did not have to pay for the sleepless night.

  • Stayed March 2014, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRosanio, General Manager at Hampton Inn Garden City, responded to this review, April 9, 2014
Thank you so much for continuing to stay with us. We are constantly reminding the staff to make sure we 'guarantee' our guests enjoy their stay or they don't pay. I'm delighted to see that our training has paid off and our staff turned what could have been a bad experience into a good one.
Thanks again for the great review and looking to serve you for a 5th time.
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Leesburg, United States
Level Contributor
6 reviews
6 hotel reviews
Reviewed April 3, 2014

This was my first time at this hotel and I was very pleased with the service I received and the cleanliness of the hotel. I held a meeting there and the conference accommodations were very nice as well.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Patty E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRosanio, General Manager at Hampton Inn Garden City, responded to this review, April 6, 2014
Thank you so much for taking the time to complete our Trip Advisor survey. I'm delighted that you were treated well by our staff. I'm glad you enjoyed your accommodations as well. I will certainly pass on to the team that everything went well with your meeting space and accommodations as well.
Thank you again for your time and I hope you will stay with us again the next time you are in the Garden City NY area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, United States
1 review
Reviewed April 2, 2014

great location, walking distance to trader joes, shopping center, restaurants, etc. the hotel staff was friendly and extremely helpful. the remote wasnt working and they immediately brought a replacement, the room was clean and comfortable

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carlos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRosanio, General Manager at Hampton Inn Garden City, responded to this review, April 6, 2014
Thank you so much for taking the time to complete our Trip Advisor survey. I'm delighted that you were treated well by our staff. It's nice to see that good customer service does not go unnoticed. We are also proud of our location as well. The new Galleria Mall down the block has been a great addition to our area.
Thank you again for your time and I hope you will stay with us again the next time you are in the Garden City NY area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 1, 2014

Having moved away from Long Island just a few years ago it is still strange to stay in a hotel while visiting. We've tried a couple different places during previous visits and I must say this has definitely been our best choice yet. Our daughter is in a wheelchair and travels with her service dog, the staff was all very friendly and helpful. The cleaning crew was amazing and figured out our abnormal schedule and were able to sneak in and clean our room without any issues. We initially ignored the breakfast thinking it was just your typical coffee and a muffin that we have seen so many times until somebody walked by with a plate of waffles and bacon. We didn't miss breakfast after that, it was all delicious and even kept our picky kids happy. Location is great near lots of shopping and our family (in case you want to visit them too). Pool was nice, hotel wasn't busy while we were there so it was just us swimming. One important note as I am reminded by the ratings below, there isn't an actual restaurant at the hotel, just breakfast.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fatsofa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRosanio, General Manager at Hampton Inn Garden City, responded to this review, April 6, 2014
Thank you so much for taking the time to complete our Trip Advisor survey. I'm delighted that you were treated well by our staff. It's nice to see that good customer service does not go unnoticed. I'm so glad the staff treated your daughter and service dog well. All our staff is put through extensive service animal and ADA communication training. I'm also delighted you were able to experience all the areas of our fine property.
Thank you again for your time and I hope you will stay with us again the next time you are in the Garden City NY area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Garden City

Property: Hampton Inn Garden City
Address: 1 North Ave, Garden City, NY 11530-2125
Phone Number:
Location: United States > New York > Long Island > Garden City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Garden City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Garden City 2.5*
Number of rooms: 143
Official Description (provided by the hotel):
The Hampton Inn Garden City is the perfect location for travelers looking to experience the best of Long Island and Manhattan. Guests can enjoy a range of local attractions from shopping at Roosevelt Field Mall to a round of golf at Eisenhower Park or a romantic dinner in downtown Garden City. Travelers looking for a weekend escape can enjoy a day on the ocean at Captree State Park or relax on the shores of Jones Beach. Check out a concert at Nassau Veterans Memorial Coliseum or swimming meet at the Nassau County Aquatic Center.Guests looking to head into the city are walking distance to the Long Island Rail Road which allows easy access to the city via Penn Station. Our hotel is close to Hofstra, Adelphi and other local colleges and universities making us the perfect hotel for graduation weekends or big games. ... more   less 
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Also Known As:
Hampton Inn Garden City Hotel Garden City
Garden City Hampton Inn

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