I am a businessman. I had to make quick reservations to a project that was supposed to be ready and was not, therefore I made reservations at this hotel and had to cancel them within 24 hours.
Due to some obscure print on their website, I am being told that NONE of my monies will be refunded. The hotel will not answer phone calls, the customer service if you want to call it that simple said no refund. I thought I was going to be on that project for 7 days and made the reservations for that time period.
It is mind boggling to me that Hyatt is that desperate for money and would deliberately perform what amounts to highway robbery on its customers.
Do yourself a favor and stay anywhere else other than a Hyatt. What used to be a world class Hotel is now nothing other than a rip off.More