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“Beautiful hotel with great service”

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Hyatt Place Garden City
Ranked #1 of 4 Hotels in Garden City
Certificate of Excellence
Arlington, Texas
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Beautiful hotel with great service”
Reviewed May 26, 2012

This hotel is beautiful! The rooms are huge and the breakfast is nice, but the best feature of the hotel is the service. Every staff member we met was personable and helpful. When there was an issue with our room, they responded professionally and immediately. I was very impressed with the property and would recommend this hotel to anyone.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
1 review
Reviewed May 22, 2012 via mobile

Stayed here with 8 family members for my college graduation. The rooms were perfect for us to all be able to hang out together. The staff was so friendly and professional.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kyelmene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
283 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
Reviewed April 12, 2012 via mobile

This is a clean well located hotel. Just off the Old Country Road. Very close to Roosevelt Field Mall, the Westbury shopping center with Walmart, Staples and Bust Buy and The Source Mall for outlet Stores. Many options for dining and take away close by. Hotel has a 24 hour coffee shop - useful and reasonably priced. Helpful and friendly staff. Nice big rooms with large seating area and writing desk and kitchenette counter. Continental breakfast is pretty basic.
Can't walk to the nearby shopping and restaurants as it is pretty lonely. But very safe area. Stayed here twice in the last 2 months. Will definitely stay here again.
Cons: no in room safe, no convenience store nearby

Stayed March 2012
Helpful?
2 Thank Jairaj H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 5, 2012

Hotel was beautiful ... work out room was nice... though wish it had a TV. Breakfast was good and so were the snacks we purchased in the evening. Thanks for a good experience during a trying time.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmr1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veracruz, Mexico
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 31, 2012

my only complaint is that the rooms aren't sound proof. There were a few people in the room next to us conversing at a normal and acceptable level and we could hear them pretty much clear as day. Not sure how well the building was built, as we could see the light from the room next door through top of the wall, between the wall and ceiling, when all the lights were out. which to me is insane!!!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank waterproofpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veracruz, Mexico
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 28, 2012

Checked in with no problems as they were ready for us. Got to our room on the 6th floor which looked out into the city. The first thing I always do after bringing all my stuff into the room, is strip the sheets off the bed to inspect. Inspection passed. Everything had been cleaned extremely well. The room was well appointed. Unlike my last stay at the Hotel Vianna, this room had a full sized sectional couch, complete with pullout bed. The TV was full-sized, probably 44". My only point of contention is the bathroom sink is completely open to the bedroom sleeping area.

Quiet, clean, and well appointed. Will stay here again

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waterproofpanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, SC
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 24, 2012

Booked for four nights but left after two. The smell in the room was of terrible body odor or bad feet. They came to spray something like Febreeze on the carpet. I didn't ask to move rooms because we had already unpacked -- poor decision on my part. The other thing is the bed is right next to the air vent which blew on us the entire night and turned off and on which woke us through the night. The second night we turned the fan on so it wouldn't turn off and wake us, but it made the room very cold. As I tucked my nose at the edge of the comforter (covered by the sheet, of course), I realized it wreaked of bad pit smell. So disgusting! We left the next morning to The Hampton Inn next door, which was a bit more worn but had a better breakfast.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kendell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hpgc, General Manager at Hyatt Place Garden City, responded to this review, March 28, 2012
I apologize for the issues experienced during your December visit. I agree it would be a disconcerting feeling to say the least and I have discussed the issue with the relevant staff member. Regarding the heating and cooling unit in the room, it will stay at the temperature you set. If the room temperature changes the ac or heat will cycle on as needed. Finally I am pleased to tell you that we are revamping the breakfast menu this spring and it will include a complimentary hot breakfast.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Garden City

Property: Hyatt Place Garden City
Address: 5 North Ave, Garden City, NY 11530-2125
Location: United States > New York > Long Island > Garden City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Garden City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Garden City 3*
Number of rooms: 122
Official Description (provided by the hotel):
Hyatt Place Garden City is walking distance to over 60 restaurants and two large malls. It’s ideally situated near top Long Island colleges. The Long Island Rail Road is within walking distance. Hotel features spacious guestrooms with Hyatt Grand Bed™ and 42" flat panel HDTV. Additional amenities include complimentary Wi-Fi throughout hotel, complimentary breakfast buffet, indoor pool, fitness center, 24/7 Guest Kitchen serves snacks/entrees, Intimate Bakery Café, business center, and complimentary parking. ... more   less 
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Also Known As:
Hyatt Place Garden City Hotel Garden City

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