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Days Inn Fredonia/Dunkirk
Ranked #1 of 1 Hotels in Fredonia
Reviewed September 28, 2013 via mobile

Like so many of this class of hotels , this one needs a lot of help also.
The room was big enough , the bed and the pillows were fine.
I am not sure that a refrigerator and microwave helps.
The bathroom is so small with the sink out side. Plastic cups on the sink could help. I use coffee cups.
Coffee maker is nice.
The lobby is very plain and the staff was not very friendly.
The outside could use a clean up and some paint.
The breakfast was OK but the coffee was terrible .
There are nicer hotels in Fredonia

  • Stayed: September 2013
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Thank Steyr1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinn05551, Manager at Days Inn Fredonia/Dunkirk, responded to this reviewResponded October 1, 2013

Thank you for your feedback. Comments like yours helps us to improve. I apologize your stay with us was less then satisfying. We are an economy hotel and we try to provide our guests with a clean comfortable experience at an affordable price. I am pleased to share with you that we are about to begin some much needed updates to our hotel. This includes updates to our exterior as well as updating our guest rooms. We hope to have them complete soon. Thank you again for your feedback.

Thank you,
Byron Lawton
Property Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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304 - 310 of 457 reviews

Reviewed September 26, 2013

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Days Inn
Thank Mark K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
daysinn05551, Manager at Days Inn Fredonia/Dunkirk, responded to this reviewResponded October 1, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 22, 2013

The hotel itself seemed ok. The room I had was clean, but seemed to be in need of some repair. The walls show where lights were removed/moved, the bath needs to be bleached (the calking is grey in many places from age) and furniture was "sticky" from poor cleaning supplies. (I've had the same happen at home with cheap cleaners.)

The wireless was poor - couldn't stay connected long, or if I moved around the room.

But what absolutely SHOCKED me was when I was awaiting transportation after checkout... the morning cleaning staff was standing outside the front door, complaining about work, including MUCH cussing, saying things like they received complaints through management for not "vacuuming behindcthe chairs" and wiping down coatracks, etc. They have jobs. they're getting PAID to do these things. They were complaining about pay, saying they weren't getting enough pay. If they don't do all they're already being paid for, I think they're OVERpaid. One said she was going to go elsewhere for work... another that NY was "the hardest state to get money from" for benefits, insurance, medicare, ...something like that -I did not catch that entire tirade. I believe there are many people who would love the job such as students who need the cash and can work mornings before class - give it to them, because the current staff obviously don't want the job.

3/5 for room
1/5 for staff behavior
2/5 for internet

On the positive side, the late night desk person during my 9/20-9/22 stay was very helpful, which is the ONLY reason they're getting the 3rd point.

Replace the AM cleaning staff, repair drywal, repaint, and use better cleaners.

Oh; and get more WAPs for better signal.

One other note: The CFL bulbs are very poor reading lights and make the rooms a lot more drab in appearance. Get better lights to brighten the room more, and maybe use LEDs. Opening the windows was "enlightening" as the room looked better.

Room Tip: Not the best, but could be a lot worse. Avoid the cleaning staff.
See more room tips
  • Stayed: September 2013, traveled solo
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Thank Jeffrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinn05551, Manager at Days Inn Fredonia/Dunkirk, responded to this reviewResponded October 1, 2013

Thank you for your feedback. I apologize your stay with us was less then satisfying and for my staffs behavior. I also thank you for bringing this to my attention. Your feedback has helped me address some of the staffing issues I had been recently experiencing. You are right if an employee doesn't want their job there are others out there that want or need a job. Thank you again for bringing this to my attention.

Thank You,
Byron Lawton
Property Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013

  • Stayed: September 2013, traveled on business
    • Value
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Review collected in partnership with Days Inn
Thank Lindsey K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
daysinn05551, Manager at Days Inn Fredonia/Dunkirk, responded to this reviewResponded October 1, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 21, 2013

  • Stayed: September 2013, traveled with family
    • Value
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Review collected in partnership with Days Inn
Thank Gregory G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
daysinn05551, Manager at Days Inn Fredonia/Dunkirk, responded to this reviewResponded October 1, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 21, 2013

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Robert W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
daysinn05551, Manager at Days Inn Fredonia/Dunkirk, responded to this reviewResponded October 1, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 20, 2013

Room had mold on walls, ceiling and carpet was filthy. Asked for another room, and the next room was just as dirty and the tv was broke. I did not even stay the night but left due to the room being so dirty it was unsafe to have my children sleeping in the room. Asked to speak to manager, kid at front desk just kept saying I don't clean the rooms & the manager comes & goes and was not available.

  • Stayed: September 2013, traveled with family
    • Value
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Thank thefamilyman45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinn05551, Manager at Days Inn Fredonia/Dunkirk, responded to this reviewResponded October 1, 2013

Thank you for your feedback. I apologize that we were unable to accommodate your families needs. I have addressed your complaint with our staff. Feedback such as yours helps us to improve. Thank you again for bringing your feedback to my attention.

Thank you,
Byron Lawton
Property Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Fredonia/Dunkirk

Address: 10455 Bennett Rd, Route 60, Fredonia, NY 14063-1402
Phone Number:
Location: United States > New York > Chautauqua County > Fredonia
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Fredonia
Price Range: $75 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Fredonia/Dunkirk 2*
Number of rooms: 135
Official Description (provided by the hotel):
Welcome to Western New York. The Days Inn Fredonia/Dunkirk provides you with an affordable, quiet, relaxing atmosphere in the heart of the concord grape belt in rural Chautauqua County, New York. We are minutes from SUNY Fredonia with Niagara Falls, Buffalo, and Erie PA within 1 hour drive. Free High Speed Wireless Internet throughout our hotel. Complementary Business Center in our lobby, and Daybreak Deluxe Breakfast w/Waffle Station served daily from 5:30am to 9:30am. We can accommodate your small business meetings in one of our meeting rooms. All rooms include Hair Dryers, AM/FM Clock Radios and Coffee Makers. All Business Place rooms also include Microwave and Refrigerator, Iron and Board, and Complimentary Snack Pack and Bottled Water. Pets Allowed but with a pet cleaning fee. ... more   less 
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Also Known As:
Days Inn Dunkirk - Fredonia Hotel Fredonia

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