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“Very friendly staff!”

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Holiday Inn Express Hotel & Suites West Point
Ranked #1 of 1 Hotels in Fort Montgomery
Certificate of Excellence
Seattle, WA
Level 6 Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very friendly staff!”
Reviewed June 9, 2010

We picked this hotel for it's location to West Point. We were very pleased with it. We had a Jr. suite (King bed and pull-out couch). Very nice and relaxing. The staff was wonderful. Very friendly and very helpful with recommendations of things to do around the area and getting directions for us. The vending machine ate my $$ and they refunded me without any hesitation. The continental breakfast was average. Met our needs with eggs and bacon and/or sausage. They had cold cereal, muffins, bagels, fruit, coffee and tea. The only complaint would be the location of our room. It was right by the elevator and vending machine. Heard a little bit of noise from that but overall it wasn't too bad. I would just ask for a room further away from the elevator next time. The cost was high but not for the area. The Thayer Hotel is WAY more expensive. With the free continental breakfast that helped offset the cost of the room.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scrapitmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
    53
    67
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
  • German first
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  • Portuguese first
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  • Any
English first
Wpb Fl
Level 4 Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 5, 2010

This was a great Stay. Staff very accomidating and friendly

Here are the GPS cordinates that will get you to the hotel
I pulled the cordinates in the Parkign lot. This should help you get to the location
N 41.33783
W 073.97781

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank romeeko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hanover mass
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 2, 2009

Friendly staff; Comfortable rooms; Great free breakfast; Convenient location to the Academy; First impact on entering our room was the smell of dampness, an uncleanliness smell. Rugs could use a desparate cleaning.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pdemakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Level 6 Contributor
92 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed October 13, 2009

My family and extended relatives recently stayed here for a funeral on post. We found the staff to be very accommodating, pleasant, and genuinely respectful. The rooms and all public areas were sparkling clean. I had a regular king room and it was more than roomy, large doorways, and very kept. We didn't use the pool, but it looked super clean during our walkthrough. Breakfast was limited to pastries and cereals, but they warmed the cinnamon buns for you and they were delicious. Even checking out at 4:30 am, the staff was very alert and friendly. The hotel was also very near West Point - about five minutes down the road.

One odd note: the coffee/tea maker was in the bathroom... ?

Overall very pleasant and we will definitely stay here during our next visit!

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rileigh15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 3, 2009

Rooms were clean and in line for this type of hotel. Beds were only average, but we were able to get a good night's sleep. The best thing about this hotel was the location. However, I was disappointed that the chain would mark up the prices of the hotel so outrageously from their standard price and take advantage of West Point families or anyone one else. As usual, it just comes down to greed. I'd recommend this hotel if it weren't for the price versus value.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beammeupscotty5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maryland
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 20, 2009

My family and I recently stayed here for a wedding on post. The staff was friendly, the rooms were clean and the breakfast was good. The king suite was awesome and not too expensive. I liked that we had a separate sleeping area for us and the kids (and the having 2 TVs and a kitchenette were a plus, too). My kids loved the pool and I liked the fact that there was a changing room with a shower in the pool area. I was able to get the kids changed so they didn't drip through the lobby. Also, the fitness room was open at 5 am, so I was able to get a workout in before the kids got up. The whirlpool tub was awesome, too. I got to take a nice bath after my workouts!! My husband took advantage of the business center. He had no issues with sending and receiving faxes or the wi-fi. Overall the place is super!! If we ever need to go to West Point again, we will definitely stay here again!!

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ticky v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, TN
Level 5 Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 26, 2008

As others have said, the hotel is very convenient for those attending events at West Point - the United States Military Academy. Our room was very spacious and comfortable with a single King Sized Bed. We were located directly across from the laundry room so it got a little noisey in the morning. Otherwise, everything was nice.

Breakfast was provided but it was pretty bland and I'm not sure how to describe the eggs except to say I wouldn't reach for them a second time!

We would definately stay there again - if only we could get a room! This hotel is among the first to fill-up for the big event weekends so if you want to stay there for a West Point event, be prepared to book as far in advance as they will let you!

  • Liked — Location
  • Disliked — The eggs!
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank smdaigle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites West Point

Property: Holiday Inn Express Hotel & Suites West Point
Address: 1106 Route 9w, Fort Montgomery, NY 10922-7710
Phone Number:
Location: United States > New York > Fort Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Fort Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Point 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites West Point-Fort Montgomery is located on the scenic Hudson River less than 5 minutes from West Point - the premier USMA, the Historic Ft. Montgomery Battlefield Site, Bear Mountain State Park & Constitution Island. Holiday Inn Express welcomes you to Fort Montgomery. Visit West Point, NY and Stay Smart at the Holiday Inn Express hotel while attending the following West Point events: West Point Graduation, Reception Day, Acceptance Day, Army Football Games. Your comfort is important to us. This Holiday Inn Express hotel is 'Your Home Away From Home' ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites West Point
Holiday Inn Fort Montgomery
Fort Montgomery Holiday Inn
Holiday Inn West Point

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