Don't expect to have freindly service at the front desk. The front desk personnel seem to not want to be there and not want to serve you. their website states they are committed to customer service. I think they need to either revise that or re-train the staff up there. So, if you want to feel welcomed here at Fort Drum, you aren't gonna get that here at the Inn, but the rest of our stay has been ok so far. Good location, can't beat the price and the room we were in was clean.
- Official Description (provided by the hotel):
- Welcome to IHG Army Hotels on Fort Drum. Fort Drum is Home of the 10th Mountain Division (Light Infantry), located in northern New York's picturesque North Country. The installation is in the middle of one of the most historically unique and geographically beautiful areas of the United States. Fort Drum is approximately 30 miles from Canada, with the Great Lakes to the west, the Adirondack Mountai ... more less
- Also Known As:
- Fort Drum Hotel Fort Drum