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Reviewed February 20, 2010

Stayed at the Sheraton LaGuardia East Hotel for a quick visit to NY. Arrived very early so I had to call the hotel for the shuttle to come and pick me up. He was there in less than 15 minutes. (Quite the enjoyable chap!) Very helpful. Pointed out places of interest. Arrive at the hotel and began to feel a little sick to my stomach, so I decided to get something to eat. Enjoyed the best French toast that I ever had! However, by the time I finished enjoying my breakfast, I discovered that I had a stomach virus. Although it was 11am, the young lady immediately saw that I was not feeling well, and assigned me to a room. After I was in my room, she even called to check on me. The room was very clean, the bed comfortable and the larger bathroom was a necessity. :-( I will definitely stay at this hotel again, and plan to enjoy the shops that were located on the second floor.

Date of stay: February 2010
  • Trip type: Traveled as a couple
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1  Thank LovinNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2009

Free shuttle to the airport - 10-15 minutes

Great location if you like Chinese food. So many good restaurants.

Good location if you want to use subway and you can take a shuttle to Manhattan Chinatown for $2.50.

Foot message @ $20/Hr. [--]. 2 min walk from hotel. Unbelievable.

Date of stay: December 2009
  • Trip type: Traveled with family
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1  Thank xielamr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2009

It represents a chinese culture, Beautiful, clean... but the parking is a mess... the rest is good

Date of stay: November 2009
Trip type: Traveled with friends
1  Thank mrtatin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2009

This hotel was very comfortable to stay and not pricey at all for NY. They offered shuttle from and out to the airport which was great. The only bad thing are the standards rooms which has smoke smell but its gone after while its better when u get a upgrade room. overall, I would recommend this hotel to anybody. The only bad thing is 45minuts to manhattan in subway

Date of stay: November 2009
  • Trip type: Traveled solo
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1  Thank ratonsita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2009

My daughter and I were flying to NY from Tampa for a surprise baby shower. I had read all the reviews before making reservations for us for two nights. We arrived pretty late and it was cold in New York the weekend of Oct. 15. The shuttle arrived promptly, the chauffeur was personable with great driving skills, we checked in with a cheerful staff member, had a great room, and went to the restaurant downstairs. My daughter loved her clam chowder but my "miso soup" was greasy with tofu squares floating in it. Hoping for some decent green tea, the hallmark of the Chinese, I was disappointed to get an empty cup with a tea bag sitting in it and some hot water on the side. I asked the server whether the kitchen had teapots. She said the kitchen is "Americanized" and doesn't use tea pots. I was stunned. I wrote a review but who knows if anyone read it. The beds are marvelous and comfortable. The wake-up call was on time. The continental breakfast was very good (flaky croissants and other delectables, a good selection of fruit, juice, cereal, yogurt and coffee). On the second night (it was a Saturday night) we looked into the hote's restaurant to see how busy it was. There were only a few people there. I wasn't surprise. We asked the front desk for a recommendation for good Thai food and were referred to the Green Papaya where we walked in just a few minutes. What struck me about "Chinatown" was the absence of vagrants and people asking for money. My daughter and I felt completely safe, and it was 9 PM. We were strangers in a strange city and everyone was helpful and courteous. If the Sheraton had food (dinner) as incredible as the Green Papaya's, they would be swamped with diners. The tea at the Green Papaya was complimentary (!) and came in a large teapot. On a cold night, it was sheer heaven. The hotel itself was wonderful, and staff helpful. We will definitely stay here again.

Date of stay: October 2009
  • Trip type: Traveled with family
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1  Thank Pink2Flamingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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