It was an red eye flight. I arrived hotel at 9.00 am. I have made my reservation earlier, and I am a regular customer to this hotel.
The front desk asked me to pay additional $30.00 for early check in (that means they have rooms available). I told her I am a platinium member of BW, and they should not charge me. She then changed and said they do no have any vacant room available.
I came back to teh hotel a 10.15 am again, I met the owner. the owner advised me to book for additional night earlier than the day I supposed to check in, so that I can have room available when I arrived.
This is ridiculous!! the woner just tried to squeeze more money from her customer, without considering I was her regular customer.
Finally, when they saw me tried to call BW to complaint, they immediately offered me a vacant room, and that was the same type of room that I booked for. the room was not been rented the last night.
Very upset with this Asian Owner's policy.
- Official Description (provided by the hotel):
- Choose this charming Flushing, New York hotel ideally located minutes away from La Guardia Airport, Shea Stadium and downtown Manhattan attractions.Welcome to the BEST WESTERN Queens Court Hotel, where guests will find friendly customer service, clean accommodations and easy access into downtown Manhattan, New York. This Flushing area hotel boasts well-appointed guest rooms, each featuring cable satellite television and high-speed Internet access. Additional amenities include a fitness center, business services and meeting facilities. Guests staying at the BEST WESTERN Queens Court Hotel will be close to a variety of local restaurants as well as the subway into downtown New York City. Guests can visit key New York attractions including Times Square, the Statue of Liberty and the Rockefeller Center. Less than two miles from this New York hotel, guests will be able to catch a Mets game at Shea Stadium or visit the USTA National Tennis Center, home of the U.S. Open. Visitors will also be able to enjoy a relaxing day touring the Queens Botanical Gardens or walking through the beautiful Flushing Meadows Park. The hotel also provides convenient access to St. John University, the Citifield Stadium and the Jacobs Javitz Convention Center.The friendly, helpful staff at the BEST WESTERN Queens Court Hotel is ready to ensure a fun-filled memorable stay in Flushing, New York. ... more less
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- Also Known As:
- Best Western Flushing
- Best Western New York City
- Flushing Best Western