We order take out from here monthly or more, always big orders. we called in an order for 2 and asked for them to pack the fries separately, as they get placed on the bottom of the tray(gyro world platter for 2) and become greasy. They refused to do it this time. my wife told me this, so I called to cancel the order. they didn't give me a chance to tell them why or ask for a manager. The classic thing is I am throwing a Halloween house party and was going to order 2 platters for 4 along with a large salad and 2 orders of stuffed grape leaves, as well as the extra pita breads and sauce. Its their loss. Looks like it will be Fontana's gain(we already told the invites what was on the party menu). This is the reason for the usual big orders when company comes to our home in Bayside we treat them to Greek food. Lets see if management responds to this. Zero stars for customer service from a long time patron
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