I booked this room for my cousins wedding which was supposed to be at a discounted price but wasnt... That's whatever so we arrive at the hotel late we receive our key and go up to our room...the room key was to an occupied room whom we would have walked in on had this guest not put the door latch lock on. Mortified, I go downstairs to tell them and the staff is far from apologetic. I got a new key to a new room which I felt less than safe sleeping it. To make matters worse I called the hotel manager the following day who failed to return my call for roughly a week. Once the manager and I got in contact he said he would credit me $50.00 and that was "fair" enough considering I still did stay in the room. I was so discussed with that statement I demanded to talk to the manager and when he responded " I am the manager" I said well who is YOUR manager, I quickly got a full refund. In my opinion giving a key to a occupied room is by far the biggest sin a hotel could ever do.
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- Also Known As:
- Courtyard By Marriott Fishkill Hotel Fishkill
- Fishkill Courtyard
- Fishkill Marriott