Yes, this restaurant has a pretty bad smell, like mold. (It seems worse on the right side so we try to sit on the left). Despite the smell we come here fairly often because it is a great value, and the food is reliably good. The All American burger is among the best I've had; the salads are also consistently good and fresh. The wait staff is indeed friendly, and they are most accommodating with special requests like extra salad dressing or more onions on the burger. I'm always impressed by wait staff who do not write anything down yet get it all correct, even with special requests. It is understandable that so many people bring their kids here because they can feed a whole family for relatively little. Just be prepared for a very noisy atmosphere. The place is quite small and since most parents don't seem to reign in their active children ("Inside Voices"), it can be quite an ordeal.