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Hampton Inn Long Island - Brookhaven
Ranked #1 of 1 Hotels in Farmingville
Old Bridge NJ, United States
1 review
“Hotel Review”
3 of 5 bubbles Reviewed July 30, 2013

The employees on the front counter were not helpful. The breakfast was microwave with cold and dry eggs the waffle irons need to be replaced. The noise in the halls even late at night was a nightmare, and your staff had no knowledge of local events or directions I could not get near the computers due to the kids. This was a very bad experience for my staff and my self,

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Rita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, August 17, 2013
Rita S,

Thank you for your review of your stay at our hotel. We always appreciate hearing from our guests. Sorry to hear about your disappointing stay. I understand that noise from neighboring guests was an issue during your time with us and we apologize for this disruption. I do know that was a crazy weekend. We will work to get better and hope you give us another try.

Thank you,
Craig Goldman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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556 reviews from our community

Traveler rating
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    59
    33
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Redondo Beach, United States
1 review
5 of 5 bubbles Reviewed July 28, 2013

Would stay at any other Hampton hotel ...can I Sign up for HH awards. Staff was attentive and always on top of things. Their shuttle to the train was punctual and the driver was lovely...i just wished the shuttle was available for short trips around the city. I look dorwars to visiting

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Cyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, October 10, 2013
Cyn G,

Thank you for taking the time to write a review. I am very happy to read that you enjoyed your stay and I look forward to welcoming you back to Long Island!

The Team at the Hampton Inn Brookhaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richland, Michigan
Level Contributor
3 reviews
4 of 5 bubbles Reviewed July 20, 2013

This is a clean and efficient location in the Hampton system. It is a busy site so the lot may be full, but the staff handles the high level of visitors well. They also provide me with a discount based upon my local customer.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank mikro_aldrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, October 10, 2013
Mikro_aldrich,

Thank you for taking the time to write about our property and our great staff, they work hard to make sure you enjoy your stay and I’m happy you took the time to recognize them! We hope to see you again next time you are in the area!

Thank you,
The Team at the Hampton Inn Brookhaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed July 18, 2013

First let me preface this review by saying I have stayed at this hotel at least five times in the past and enjoyed it. The rooms have been great and it was nice to have the pool there. I was glad to see it was not only me who had an issue with the "smell" in the hotel. We checked into the first room and were overwhelmed by the strong smell of cleaning products or carpet cleaner...this was not the type of smell that was going to dissapate so we requested another room which had the exact same problem..different smell but strong smell of carpet deoderizer of something. Not a room that could be slept in. So unfortunately we went downstairs and told the front desk we would not be staying there. That took a lot since there are not many hotels in the area.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KelseyKelsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, October 10, 2013
KelseyKelsey,

Thank you for being a loyal guest of our family of hotels and for taking the time to share feedback with us via TripAdvisor. We appreciate your feedback and apologize for the strong cleaning smell, we have been working on the situation. We value your comments as a frequent traveler and we will use them as we constantly look for ways to improve our guests' satisfaction. We hope we can have another chance to show you our comfortable accommodations and warm Hamptonality, if your travels bring you back to the area in the future.

Thank you,
The Team at the Hampton Inn Brookhaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 18, 2013

We stayed at the Hampton Inn 14th & 15th July. It was not the best hotel in the Hampton Inn chain. We had previously stayed in Hampton Inns when we toured the west coast in 2011 and found them all to be very good - not so with this hotel!,
In our room the decor was dark and tired looking the breakfast was poor - hot breakfast = omelette and bacon. Grumpy staff in breakfast area - no good morning and no smiles and the pool was filthy. I would not recommend this hotel to anyone

Room Tip: Stay somewhere else.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, July 19, 2013
John,

Thank you for staying with us and sharing feedback on your visit with the TripAdvisor community. We appreciate your honest input and will keep your comments on the look and feel of our rooms and the service and offerings at our hot breakfast in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you visit the east coast so we may show you the complete quality experience you expect and deserve from our family of hotels.

Thank you,
The Team at the Hampton Inn Brookhaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
2 reviews
3 of 5 bubbles Reviewed July 15, 2013

I like the location of the hotel which is close to my business and free breakfast is a bonus. The staff are friendly. The guest furniture is worn but the wireless internet is free and easy to connect to. Unfortunately, my biggest compliant is the smell of the room. It smelled mildewy which was masked by the scent of carpet deodarizer. My previous room at the Hampton smelled okay. So it might be a hit or miss.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Hockeymom66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, October 10, 2013
Hockeymom66,

Thank you very much for taking the time to write a review about the Hampton Inn Brookhaven. The complimentary breakfast & complimentary internet service it provides a great value for the business traveler. I hope we will see you again soon!

The Team at the Hampton Inn Brookhaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
73 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed July 8, 2013

Booked two rooms with my HHonor points at Hampton Inn Brookhaven for an overnight outing in Long Island with my wife and in-laws during Independence Day holiday. Overall a decent family hotel with a convenient location just off the LIE. Rooms were clean and our bed was comfortable. Complimentary hot breakfast was adequate and replenished quickly. Swimming pool was nice if a bit small. Plenty of parking spaces (free) but traffic was a bit congested on July 4th evening as the hotel was located next to the town plaza where the townsmen all gathered for the fireworks display. Otherwise, it was a quiet but convenient spot in the town where you could find shops (Kmart) and food (Applebee's, TGI Friday etc.) just across the road.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BandBtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, October 10, 2013
Wade R,

Thank you for taking the time to write a wonderful review on TripAdvisor about our hotel. We strive to make sure that all of our guests have a wonderful experience in an atmosphere that allows them to relax as well as be productive. I will make sure to let the staff know about this review and how much you had enjoyed your stay. We hope to see you again when you are in the area!

The Team at the Hampton Inn Brookhaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Long Island - Brookhaven

Property: Hampton Inn Long Island - Brookhaven
Address: 2000 N Ocean Ave, Farmingville, NY 11738-2908
Phone Number:
Location: United States > New York > Long Island > Farmingville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Farmingville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Long Island - Brookhaven 2.5*
Number of rooms: 161
Reservation Options:
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Also Known As:
Hampton Inn Long Island - Brookhaven Hotel Farmingville
Hampton Inn Farmingville
Farmingville Hampton Inn

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