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“Great staff saved the day!”

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Hampton Inn Long Island - Brookhaven
Ranked #1 of 1 Hotels in Farmingville
Cedar Rapids, Iowa
Level Contributor
73 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great staff saved the day!”
4 of 5 bubbles Reviewed March 22, 2013

We were stuck in some very bad traffic getting to the hotel. I called and Kevin was kind enough to get together some local delivery menus so we could call as soon as we arrived at the hotel. I arrived just before 10PM and Kevin's help was perfect. We were able to get dinner and have it delivered by ordering from the front desk while I was checking in.
Our room was large and clean, with a microwave, and a decent sized fridge that had a real freezer.
Breakfast was the 'usual' Hampton Inn fare...lots of choices including cereals, hot foods, waffles and oatmeal.
The pool was large, clean and warm. There is no hot tub, but there were plenty of towels.
The parking around the hotel was lighted and seemed safe. There is a mall very close by with everything you might need for snacks etc if you were staying a few days. There was an Applebees across the road as well and some fast food options in the area.
The only problem I had was that we had left our room at 9am, and when I returned a 4pm, my room was only just being cleaned. The girl was nice, and brought me extra pillows and apologized for the delay, but it just seemed strange

Room Tip: The hotel is only 20 mins from the Port Jefferson Ferry. It is also about mid-point on Long Island...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IA_Canuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, April 22, 2013
IA_Canuck

Thank you for taking time to write a review about your stay at the property. We do have a gem in Kevin at the hotel. He is very efficient and always gives great customer service. I am glad to hear that you enjoyed the other amenities at the hotel. On most days cleans rooms to about 5pm. I apologize that they got to your room late.

Hope to see you the next time you are in the area.

The Team at the Hampton Inn Brookhaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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556 reviews from our community

Traveler rating
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    33
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Philadelphia, Pennsylvania
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed March 19, 2013

This Hampton Inn is pretty standard. Clean rooms with updated bathrooms. The fitness center was nice and clean also. With the typical breakfast spread in the morning.

The parking is difficult at this location. Using the side entrances is a must for a convenient walk to your car. My biggest complaint is the hot water. Not hot enough for my taste. Especially after a long day when all you want is a hot shower to relax.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, March 21, 2013
Danielle,

Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. We appreciate your quick review and apologize for issues you encountered with our parking system and hot water availability. We know how important a hot shower is while traveling and apologize we were unable to provide this during your stay. We will work with our maintenance team to ensure this is not a recurring issue and hope you will return to stay with us again the next time you are in the area.

Thank you,
The Team at the Hampton Inn Brookhaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, United Kingdom
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed February 9, 2013

Used as base for visiting the Long Island area - including the fabulous Hamptons.

In good central location. Very helpful staff, clean & comfortable rooms. Good breakfast selection.
Close to main route for easy access to all areas.
Never used the leisure facilities - but they looked good.
Lots of local restaurants.

Room Tip: Some other reviews mentioned unruly children in hotel. Not the hotels fault but the parents lack of...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, April 22, 2013
Alan I,

Thank you for taking the time to write a review about your stay at our hotel. We are always glad to hear that a guest has enjoyed their stay since we take great pride in giving our guests a great experience.

We hope to see you again the next time you are in the area.

The Team at the Hampton Inn Brookhaven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nyc
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 28, 2013

I stay at this hotel twice a year. I noticed a great improvement in the quality of the mattress, pillows, and linens during my most recent stay. It its always clean and quiet.

My only complaint was the breakfast offerings lacked soy milk. People who can't have cow's milk are out of luck, if they want to have cereal.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redridinghood33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, February 5, 2013
redridinghood33,

Thank you for taking the time to write a review about your stay at our hotel. We are glad to hear that you enjoy your stay at the hotel. The next time you are coming to the hotel e-mail me at craig.goldman@hhmlp.com and I will assure you that we will have Soy Milk for breakfast.

Look forward to seeing you in the future.

The Team at the Hampton Inn Brookhaven
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Ronkonkoma, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 9, 2013

We like to go away on mini overnight hotel stays since we have children that are 18 and 25. This is our third stay and we have experienced no problems at all. Check in was a breeze! The room is always clean, with a really comfortable bed and great breakfast buffet. This time we treated ourselves to a suite with a jacuzzi. It was heaven! Definitely coming back in a few weeks!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, February 5, 2013
Terry M,

Thank you for taking the time to write a nice review about the hotel. We are glad that you are a frequent guest and enjoy your stays at the hotel. We look forward to seeing you when you come back again.

The Team at the Hampton Inn Brookhaven
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vandalia, Ohio
Level Contributor
147 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed January 6, 2013

We stayed here for two nights. Our reservation was perfect. We were picked up from the Long Island Railway by the shuttle driver who was very friendly. We enjoyed their breakfast. They offered a very nice selection of cereal, coffees, waffles, sausage, omelet, yogurt, etc. We found our room to be quiet and everything was clean.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank DebbieVandalia_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, February 5, 2013
DebbieVandalia_Ohio,

Thank you for taking the time to write a nice review about your experience at the hotel. We are happy to hear you enjoyed your stay and breakfast and look forward to seeing you when you are in the area again.

The Team at the Hampton Inn Brookhaven
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston Salem
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed December 30, 2012

Staff; Friendly and available.

Common Areas: Clean and well maintained, but often crowded as this hotel is VERY popular choice for weddings and events due to its central LI location. It can get very loud in this hotel.

Room: Getting old and worn. Not the cleanest. but that's mainly due to age not housekeeping Heater and air conditioner worked well, not too noisy.

Location: Very central to the Island. Right on the LIE. Easy access to Rt 112. Although can be difficult to get in and out of . Use the Kmart entrance. Not much in the area, and at night this area can be a bit "salty". But again, with such a good local, finding food and other entertainment is a short drive.

Price: reasonable for the area.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xipotec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig078, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review, January 8, 2013
Thank you for sharing feedback on your recent stay with us via TripAdvisor. We are pleased to have been able to meet your needs while in town and apologize for the congestion and noise experienced in our lobby. While we do get very busy with special events, we try to make every guest we encounter feel valued and appreciated. We've shared your comments on the look and feel of our guestrooms with our facilities team who will look into performing any necessary maintenance. We hope you will consider staying with us again the next time you visit Long Island so we can show you the complete hotel experience you expect and deserve.

Thank you again,
Craig Goldman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Long Island - Brookhaven

Property: Hampton Inn Long Island - Brookhaven
Address: 2000 N Ocean Ave, Farmingville, NY 11738-2908
Phone Number:
Location: United States > New York > Long Island > Farmingville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Farmingville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Long Island - Brookhaven 2.5*
Number of rooms: 161
Reservation Options:
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Also Known As:
Hampton Inn Long Island - Brookhaven Hotel Farmingville
Hampton Inn Farmingville
Farmingville Hampton Inn

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