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“Fun day at the horse races!”

Finger Lakes Gaming & Racetrack
Certificate of Excellence
Ithaca, New York
Level Contributor
39 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Fun day at the horse races!”
Reviewed July 9, 2013

Great way to spend the day! Always have fun! Food is fair, a little pricey, but what you would expect at a racetrack. Always have a good view of the track. We don't care for the gaming there, but we are used to Las Vegas.

Visited July 2013
Helpful?
1 Thank Sherry5582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve M, Manager at Finger Lakes Gaming & Racetrack, responded to this review, July 10, 2013
Hi -

Thanks for taking the time to describe your experience.

Glad you enjoyed a great day at the races. We hope that you can come back later this fall once our expansion is complete to try the gaming side of the facility again. We think you'll be impressed with the upgrades!.

Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Date | Rating
  • English first
  • Spanish first
  • Any
English first
New York
Level Contributor
51 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
“Finger lake Casino”
Reviewed July 8, 2013

My husband loves to gamble, so for him it was good, small but good, there was not horse racing on the day we were there, this is what he likes

Visited July 2013
Helpful?
Thank Gee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve M, Manager at Finger Lakes Gaming & Racetrack, responded to this review, July 10, 2013
Hello -

Thank you for taking the time to describe your experience. Hopefully we will see you another time when there is live racing. And, don't forget that we have a new expansion opening later this year that will increase our size and food and beverage amenities.

Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
“THIEVES”
Reviewed June 27, 2013

I've been going to FL since it opened in 04. They have gotten more money from me than I've gotten from them. All the games that I enjoy playing are no longer there, everyone expects a tip, and the only time the waitresses continue to serve you is if you tip them well or if they notice that you're winning. Even when I go to the cashiers cage, they have a glass jar there for you to put money in it wyl they are already getting paid to just payout my winnings smh. Then they ask me was I playing with my players extra card, does it matter? They love whenever we lose because that's more money for them.

Visited June 2013
Helpful?
3 Thank buitiful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve M, Manager at Finger Lakes Gaming & Racetrack, responded to this review, July 1, 2013
Hello - We're sorry that you have not found your recent experiences satisfactory. We can assure you we don't take any joy in people losing or having a poor run of luck. Ultimately, we want everyone to have fun regardless of the outcome as this is an entertainment destination.

Our associates do not expect tips and you should not feel pressured or obligated to do so. Just as with any service industry, if you are pleased with the service provided to you, feel free to show your appreciation in the form of a tip. B ut by no means should you feel as though you have to.

Regarding the questions regarding our players card. Our associates are trained to ask that of players under certain circumstances in order to promote becoming a member and using the card as way to earn rewards, etc.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“fun!”
Reviewed June 20, 2013

We enjoyed the atmosphere at the casino and especially that it was smoke free. Lots of slots to choose from and we even had a little luck!

Visited June 2013
Helpful?
1 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve M, Manager at Finger Lakes Gaming & Racetrack, responded to this review, June 24, 2013
Tyhank you for your review! We are happy to hear that you had a good time and a little luck. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Overpriced/understaffed”
Reviewed June 20, 2013 via mobile

Just went to the REO Speedwagon concert at FL Casino and racetrack. Had to wait 20 minutes to get a $7 beer. About half the staff they needed to serve the amount of people there. They have done many concerts in the past, so no real excuse can be made.

Visited June 2013
Helpful?
Thank Thefullrack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve M, Manager at Finger Lakes Gaming & Racetrack, responded to this review, June 24, 2013
Thank you for your comments. We recognize that the REO Speedwagon concert was not the optimum experience for all who attended, as well as the many who could not get in once we reached capacity. The concert far exceeded our attendance projections and that of any other concert we have ever had. Going forward we will be making chages to allow us to have a better estimate of attendees before the show which will prevent this from happening again.
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