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“Gem of a location but always disapointed”

Old Dock House & Marina
Ranked #5 of 5 Restaurants in Essex
Price range: $0 - $20
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed July 4, 2012

We travel by Boat from Burlington to Essex NY every Summer and love the location of the Old Dock as its just perfect. Last year we were seated and after about a half hour had to go and find someone at the bar to take our order. This year we went for appetizers and drinks.The bill for 3 of us was over the top and we noticed an error on the bill. It was supposedly corrected but was not. The other Couple with us found our bill was billed to them as was theirs which was also duplicated - resulting in three charges for them. We were charged the wrong amount to our Credit card so all in all there were 4 charges for two checks. It took a number of phone calls to get the bill corrected for the couple that was charged 3 times. I had our credit card company work our our bill which was eventually corrected. With attention to detail and the right staffing it would be great. Seasonal businesses are difficult. To keep repeat business and create a destination folks don't want to avoid someone needs to pay attention. A lot of Boaters we have talked to have had similar issues and that is just so sad.

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2  Thank Champlainlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 - 83 of 93 reviews

Reviewed June 20, 2012

This will be our 3rd year booking our golf invitational luncheon and celebrating 50 YEARS OF GOLF giving us a choice menu, excellent service & fantastic view. Many of our ladies return year after year because they love lunch at The Old Dock. The Ladies Golf Association thank you...Arlene F. Davis

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Thank Arlene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2012

We love going to the Old Dock House in Essex NY it is a prefect afternoon boating destination on a nice hot summer day. We absolutely love the view and location. The last time we had an amazing dining experience. In previous years it has been hit or miss with the service all depending on how busy it is. The food is a bit over priced but well worth it, my favorite is the fish and chips. I would recommend this restaurant to anybody looking for a fun day trip or just a nice quit romantic dinner.

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Thank Magson5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

When I think of favorite places to eat, the Old Dock House comes to mind. Not because of the food which is your average bar food (hence 4 stars) but because of the view and relaxing atmosphere. We drive out of our way to have lunch here when going to Vermont.

Thank danielczyk12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2012

Great lakeside views on an outdoor patio surrounded by water on three sides. Next door to the ferry so it's usually crowded during peak times. Food is average and a little pricey, but it's the view and atmosphere you pay for.

Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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