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“Avoid ths hotel”
Review of Econo Lodge

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Econo Lodge
Ranked #3 of 5 Hotels in Elmira
Reviewed August 16, 2013

We had a coupon for a discounted rate for the Econo Lodge in Elmira, NY. When we arrived, after traveling all day, we were told they would not honor the coupon because they "were almost full." There was nothing on the coupon to indicate there would be limitations on its use.

We drove to a nearby town and stayed at a hotel that was much more friendly. But the Econo Lodge's attitude left a bitter taste and not a good impression on us. If we return to the Elmira area, Econo Lodge will definitely NOT be a consideration for our patronage!.

  • Stayed: July 2013, traveled with family
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Thank Daruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpen P, General Manager at Econo Lodge, responded to this reviewResponded August 26, 2013

Dear Daruth,

I want to apologize for your arrival experience at our hotel. I understand how frustrating it must have been for you to arrive after hours of traveling and receive the greeting you mentioned. I will be working with my front desk associates to avoid this from happening in the future to you or any of our guests.

Thank you for taking the time to share your experience and please know your arrival is far from the normal greeting our guests receive.

If in the area again please know your experience was an isolated experience and we welcome the opportunity to share our hospitality with you and your family.

Thank You,
Kalpen Patel

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Write a ReviewReviews (141)
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78 - 84 of 141 reviews

Reviewed August 13, 2013

Happened to see the marker for Harris Hill Soaring & the National Soaring Museum. This lodge was very close by & made an excellent stop. Food & drinks within a walk. Very comfortable bed, fridge, coffee, hairdryer, iron & great morning breakfast. The room had a whripool tub that was inoperable but i didnt ask for it and certainly wasnt charged for an upscale room. Staff was Very pleasant and helpful. Very reasonable.

  • Stayed: July 2013, traveled solo
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Thank Monte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpen P, General Manager at Econo Lodge, responded to this reviewResponded August 19, 2013

Hello and thank you for your wonderful comments about our hotel. We are glad that our amenities suited your needs during your stay. We try to make the stays of our guests feel as close to home as possible. My staff will be happy to hear that their service has made an impression on your stay. Thank you again for your thoughtful comments. We hope that we can host you again when you are in the area.

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Reviewed July 24, 2013

We are somewhat nervous when traveling because of all the bugs out there. But my sense of economy got to me and I didn't want to drop $125 - 140 for one night's sleep. This hotel is a little worn, but it was clean, convenient, easy to find and surprisingly quiet. There is no elevator so beware of second story rooms if you are handicapped. They have a hot breakfast in the morning and popcorn and cookies in the evening. We found the staff to be polite and pleasant. If they would replace the worn carpeting with a wood floor, this place would be super. Great bed, good nights sleep, no bugs, we were happy.

  • Stayed: July 2013, traveled with family
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1  Thank F P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpen P, General Manager at Econo Lodge, responded to this reviewResponded July 26, 2013

Thank You for your recent comments about your stay at our hotel!! Your thoughts are very important to us as to how we can better serve guest in future. We are currently in the process of many changes to make the stay of our guests more comfortable. We understand that the economy has taken a toll on many of us and we are glad that our reasonable prices were both affordable to you and accommodating to your stay! We hope that in the future you will choose to stay with us again!

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Reviewed July 18, 2013

We stayed one night at this motel a few miles north of Elmira. Because it was an Econo Lodge we did not have high expectations, but were pleasantly surprised with the motel, staff, accommodations,etc. It is a two story place and we had a quiet room on the second floor away from the Interstate. Very comfortable king size bed, microwave, fridge and coffee maker, desk and free wifi. Staff members were very pleasant and the office had free cookies and pop corn available. Breakfast was good with a number of choices--cereal, bagels, yogurt, juice, waffles and packaged cheese omlettes that were cooked and sausages.

The motel is right off I-86 and sits in a commercial area with a number of shopping malls and restaurants. You can walk a short distance to the Applebee's nearby. The motel does not have a pool or elevator, but has easy parking around the building..

If in the area we would stay at this Econo Lodge again. It is in a good central location for touring this section of New York state.

  • Stayed: July 2013, traveled as a couple
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1  Thank Pnemiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpen P, General Manager at Econo Lodge, responded to this reviewResponded July 22, 2013

Thank you for your wonderful comments about our hotel! We are glad that you gave our Econo Lodge a chance! We work hard to make sure that all of our accommodations meet the needs of our guests. Customer service and cleanliness are our top priorities and we are glad that they have met above and beyond your expectations. We hope that if you are in the area again, you will give us another opportunity to host you!

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Reviewed April 13, 2013

First time staying at this hotel it was a good experience. The staff was very nice no matter what time it is. rooms are very clean its in a good area. they had room so I could park my truck. I would stay here longer but with my job I have to travel all over the region. They have a hot breakfast in the morning and at night they have popcorn and cookies in the lobby with free DVD rentals.

  • Stayed: April 2013, traveled on business
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1  Thank nick r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpen P, General Manager at Econo Lodge, responded to this reviewResponded April 19, 2013

Hello and thank you very much for your wonderful review about my hotel. My staff will be glad to hear your comments about our friendliness. I am really happy that you enjoyed amenities we offer at the hotel.

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Reviewed April 2, 2013

Good Value! Stayed two nights - very convenient off of the highway. Remember it is a two story hotel with no elevator - and that is not a problem for us. The first floor the rooms are outer entrances from the parking lot. On the second floor, the rooms are entered via an interior hallway. The staff is very friendly, efficient, and helpful. The rooms are clean. There is a fridge and a microwave (both worked fine.) The bathrooms are small - very tight between the door and the tub / toilet. Overall we are not there to stay in the room, only to sleep and shower and get out to enjoy the area. Breakfast is good - you can find yogurt, cereal, bagels, breads, muffins, a waffle maker, and at times fruit. We have stayed here several times without any issues an would stay here again.

  • Stayed: March 2013, traveled with family
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Thank e p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpen P, General Manager at Econo Lodge, responded to this reviewResponded April 4, 2013

Hello and Thank you for taking the time to post a review about our hotel. We are happy to hear that our hotel amenities are most convenient and to your liking. My staff will be pleased to hear that the great service they provide does not go unnoticed! We take great pride in customer service and we are glad to hear that you continuously choose our Econo Lodge while staying in the Elmira area. We hope to see you here again soon! Sincerely.

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Reviewed March 27, 2013

We stayed at the hotel for six nights just to get away for awhile. We had a great time. The entire staff were very good and helpful. The Manager helped us carry some of our luggage to our room. The room was neat and clean.The TV'S were 42" with DVD players. This was important because one of us has vision problems. Housekeeping did a great job. The desk staff was always available to answer questions or just to chat with. The breakfasts were super. Comparitively, this hotel had much more than others that charge a lot more. The rates here are very affordable. Overall, we had a great time and we will be returning.

  • Stayed: March 2013, traveled as a couple
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Thank HUGHC53942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalpen P, General Manager at Econo Lodge, responded to this reviewResponded March 28, 2013

Good Evening!! Thank you very much for taking time to write this wonderful comment about our hotel and the staff. I'll be sure to share your thoughts and comments with my team members.
Please let us know when you are in the area and we would to host you again.

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Additional Information about Econo Lodge

Address: 871 Rt. 64, Elmira, NY 14903
Location: United States > New York > Finger Lakes > Elmira
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Elmira
Price Range: $52 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Econo Hotel Elmira
Econo Lodge Elmira
Elmira Econo Lodge
Econolodge Hotel Elmira

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