Work out room was a closet, no water, no towels, machine didn't work, no wipes for wiping equipment. Dirty.
No real indoor pool, just a narrow area where one could get in pool and proceed to outdoor pool. 2 outside jacuzzis - one was cold.
Indoor parking garage nice, but don't check out first before picking up ski equipment because they refused to let my husband drive underneath to get ski equipment (most convenient place to get it all) without a valid room key. They forced their staff to come up to the main entrance with the skis instead and made him pick it all up there.
Amenities in the bathroom were only replaced twice in our four night stay. Towels were exchanged every day, but the room was not vacuumed. I found an empty used pizza box in cupboard when we checked in.
Lots of miscommunications! We didn't not realize lift passes were cheaper at main desk. Our kids charged lift tickets at higher price in main lodge. No one told us we could have only one vehicle in underground. There was a discrepancy between what we were originally told both check in and out times were which are 3pm and 10am but we were told 4pm and 11am.
"The straw that broke the camel's back" was when we decided to leave a day early on day 2 and we were first told that would be ok only to later get a call in the room saying we would have to pay for the day any way if they were unable to re-book. We were told they would let us know if they could re-book room. On day 5 since we hadn't heard from anyone we decided to stay only to be disturbed at 9:30am by housekeeping at the door telling us we had to leave by 10am because they re-booked the room. We also were bothered later in the morning with a phone call from the front desk for us to leave.
The entire sleeping set up was awful. We had 8 people. They had two double beds and 2 pull out couches. The pull out sofas were junky-tough to pull out. I would not have wanted to sleep on them. For the ridiculous price, there should have been 4 beds. We had to rent tworoll away beds that they charged us for.
We would never go back to Tamarack Club again. It was a very expensive vacation that was not worth the steep charge.
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- Also Known As:
- Tamarack Club At Holiday Valley Hotel Ellicottville