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“Good Place to Stay.”

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Ramada East Syracuse Carrier Circle
Ranked #15 of 19 Hotels in East Syracuse
Reviewed June 16, 2014

The hotel is in a good location, easily accessible and easy to find. The hotel itself is old but maintained fairly well. The doors are sometimes hard to open and even shut, make sure your room door shuts properly behind you. One of the side doors didn't work most of the time, couldn't get the door open with our room key, luckily someone was near the door inside and helps us get in.

The room itself was nice, we had a king bed and it was awesome. Room was big with everything you need: coffee pot, fridge, couch, desk.

Hot breakfast was pretty good which was included in the price.

Staff were very nice and friendly at all times.

  • Stayed: June 2014, traveled as a couple
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Thank shadow0966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this reviewResponded July 3, 2014

I appreciate your feedback and am so glad to hear your thoughts on the room and our great staff. I am sorry to hear that you had some trouble with the side entry door and door to your room and I thank you for letting me know.
I hope you consider staying with us again.

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568 - 574 of 784 reviews

Reviewed June 15, 2014

Very good place to stay. Marvelous restaurant downtown Syrace in the Crowne Hotel, the Redfern (I think) I would rate it a 5 star dining experience - so good we went out of our way to eat there again on our way back from Vermont to Michigan.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank Dacia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this reviewResponded July 3, 2014

Thank you for taking the time to review our property. I am so pleased to read you enjoyed our hotel and that you found a great restaurant in the downtown area. I hope you keep us in your travel plans the next time you visit Syracuse!

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Reviewed June 13, 2014

The pool was over chlorinated the fittness center has minimal equipment. The room was spacious had a mini fridge kings size bed. The box spring was larger than the mattress Breakfast was great Stayed for Business don't know that I would return for pleasure

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Best Western
Thank wendy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this reviewResponded July 3, 2014

Wendy thank you for reviewing us on Trip Advisor about your recent stay. I was pleased to read that you enjoyed your spacious room and the full complimentary breakfast breakfast to get your day started right! However, I sincerely apologize that you were not able to enjoy our pool area like so many of our guests do. I hope you consider staying with us the next time Syracuse is in your travel plans and you are able to enjoy our entire facility.

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Reviewed June 13, 2014

Hotels are always clean. Staff at the Best Western are always extremely helpful and friendly. Our only problem is the short uncomfortable pillows to allow for a good night sleep and really miss a pull out extension mirror in the bathroom to use for facial care.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Arthur L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this reviewResponded July 1, 2014

Thank you for your kind comments about our hotel and staff. I am always happy to hear from our guests about their experiences and any suggestions offered. I hope you decide to stay with us the next time you are in Syracuse.

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Reviewed June 12, 2014

Noisy Air Conditioner, Windows did not open, noisy refrigerator, room dark and no light near work table, given handicap room without notice (I hate handicap rooms), no morning paper, eggs cold at breakfast, restaurant vacant at dinner time, bill not provided to room although the envelop given at the front desk gave instruction on how to check out without visiting the front desk. Overall a lousy value for $100 room. It this was a "Plus" motel I hate to think what a regular Best Western would be like.

  • Stayed: June 2014, traveled solo
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Review collected in partnership with Best Western
Thank Stevenson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this reviewResponded June 24, 2014

I am very sorry you had an unsatisfying stay with us at the Best Western Plus Carrier Circle. We do take these reviews seriously and use them to better our hotel and staff to guest needs. I am sorry for any inconveniences you experienced and hope that we get the opportunity to welcome you back in the future.

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Reviewed June 12, 2014

The staff at the Service desk was excellent. Very helpful with directions to sites to visit. Also recommending places to visit. Breakfast was good and the service at breakfast was very excellent. I was impressed with the staff.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Best Western
Thank Patrick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this reviewResponded June 24, 2014

Thank you for your review about your stay with us. I am happy to hear how impressed you were with the staff. We really have a wonderful staff here who enjoy going above and beyond to make sure our guests are well taken care of. It really means a lot when our guests take the time to let us know how much they appreciated and enjoyed their stay. We hope we get the opportunity to welcome you back on your next family visit!

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Reviewed June 4, 2014

The hotel is very nice, the room etc. breakfast had various selections etc. Was not happy that they removed the hot tub that was one of the reasons I enjoyed the hotel. We had a Soccer team who decided to camp out and "party" in the halls running up and down etc. waited two hours and finally called the front desk at 10pm only took them 30mins to come and move them along so other guest could enjoy their rooms. It would have been nice if they knowing they had sports teams could have been monitoring the hallways etc. I am glad they gave them a room to go and have fun in that was away from the rest of the guests.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Claudia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this reviewResponded June 24, 2014

Thank you for taking the time to share feedback on your recent stay with us. I apologize for your experience with the group we had in house during your stay. I will share your comments with our team to see if there is anything we can do for future situations like yours so that all of our guests can have a relaxing, enjoyable stay. I hope to welcome you back to our hotel very soon.

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Additional Information about Ramada East Syracuse Carrier Circle

Address: 6555 Old Collamer Rd S, East Syracuse, NY 13057-1299 (Formerly BEST WESTERN PLUS Carrier Circle Syracuse)
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 19 Hotels in East Syracuse
Price Range: $75 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada East Syracuse Carrier Circle 3*
Number of rooms: 128
Official Description (provided by the hotel):
This comfortable, yet affordable Syracuse hotel offers abundant amenities, pet-friendly accommodations and convenient access to Syracuse University. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Syracuse hotel. Enjoy just a short commute, Time Warner Cable, John Deere, Sara Lee Food Services, Bristol Myers Squibb and many more corporate offices. Visiting the area's students and faculty? Syracuse University, Le Moyne College, SUNY ESF and Columbia College are all just minutes away. The Oncenter, home to many conventions as well as the War Memorial Event Center, are also nearby. Both business travelers and leisurely vacationers will appreciate being near so many of the area's exciting attractions. Destiny USA is less than six miles from the hotel and offer world renown shopping, entertainment and gourmet food. Sports enthusiasts will enjoy being just miles from NBT Bank Stadium and the Carrier Dome, and those looking for a thrill will have convenient access to Turning Stone Casino and Syracuse Fairgrounds. Play or unwind in the indoor heated pool. Many guests also delight in the many other abundant amenities, including an exercise facility, The Roundabout Tavern on site, guest laundry, a business center, free parking and 24hour coffee available. Unwind and get a great night's sleep in the comfortable and spacious rooms at this pet-friendly Syracuse hotel. Enjoy wonderful amenities, such as flat screen TV with cable television, free WiFi Internet access, a coffeemaker, a refrigerator, room service and much more. Wake up each morning to a delicious complimentary full breakfast. ... more   less 
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Also Known As:
The Best Western Plus-Carrier Circle Hotel East Syracuse
Holiday Inn East Syracuse
East Syracuse Holiday Inn

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