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“Weekend in East Syracuse” 4 of 5 stars
Review of Residence Inn Syracuse Carrier Circle

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Residence Inn Syracuse Carrier Circle
Ranked #10 of 19 Hotels in East Syracuse
Certificate of Excellence
Buffalo, New York
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Weekend in East Syracuse”
4 of 5 stars Reviewed September 4, 2012

Arrived shortly after noon to begin a weekend stay. Even though check-in is listed as 3PM the desk clerk went out of her way to find a room that was ready for us to occupy and she was successful. Having stayed here in the past, I noticed a new layout and furniture in the lobby. The clerk informed us the property had a major renovation the past year.
When we arrived at our room we saw that the rooms were redesigned and newly furnished--we like the changes.
We spent the daytime at the pool on Friday and Saturday. We enjoyed the cleanliness and attention to detail. The free breakfast could prove tiring after a few days as the choices are limited, but for just two days it was fine.
Overall we enjoyed our stay. The weekend rates were $189/per night for a total of $427 for the two nights including taxes.
We know of a number of nice restaurants in the area, so we enjoyed our evenings.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank tpk38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
    47
    48
    18
    7
    3
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Turkish first
  • Any
English first
Hampton, Virginia
Level Contributor
4 reviews
5 of 5 stars Reviewed August 27, 2012

I stayed at this Residence Inn for 3 weeks while taking a class at Syracuse for work, what a great experience! The rooms were nice, I liked the layout without outside entrances to the rooms, made it much quieter and feel more like an apartment than hotel room! The rooms were clean and the bed was comfortable. The breakfast was good, and the evening meals were good, but the best part of the stay was the staff! All of the staff was amazing, Kathy, Emily, Jordan, George, Devon, Matt, Johnny, Mimi( I know I am missing a few too)..they were all so awesome and would go out of thier way to help you and make sure that your stay was as pleasant as possible. If I am ever in the area I would stay there again, and I will definitely suggest it to other travelers! Thank you again Residence Inn for making it like a home away from home!!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank skeelym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 19, 2012

My family and I stayed at the Residence Inn in East Syracuse for the first time this past weekend, and I cannot say enough about how much we enjoyed our stay. The hotel was clean and well-maintained, and our room was large and very nicely outfitted, with an oh-so comfortable bed and great kitchen area. The complimentary breakfast in the morning was a pleasant surprise, with a good range of both hot and cold food choices - vastly superior to most hotel breakfasts we have experienced.

The staff at this hotel are just fantastic. From the excellent, friendly, professional front desk clerk who checked us in and walked me out to the courtyard to show us in which building our room was located, to the welcoming person supervising the buffet area in the morning, to the amazing employee who followed us out to the parking lot to return my mother`s purse to her after she left it in the breakfast area, we would like to say a huge thank you. We will definitely be back to the Residence Inn for our next stay in the Syracuse area.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MouseGirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liverpool, ny
1 review
5 of 5 stars Reviewed July 18, 2012

I have stayed at the Marriott Residence Inn in East Syracuse on more than one occasion. Each time has been a great experience. It is classy and clean. The staff is always eager to help. The breakfast has a wide arrangement of options and is always fresh and hot. If you are feeling a little bored but don't want to go out, the hotel has events that go on in the main gathering (lobby) area. The schedule of events is on the fridge. I met the hotel manager on my second day there. Yes, I actually saw the manager (his name is Matt). I wanted to know of a good place to go out and eat. He was very professional and knowledgeable of the area. I look forward to staying again at the Residence Inn. I recommend this hotel for everyone.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank megisgreat123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 11, 2012 via mobile

Nicely refurbished. Feels like a small apartment building. All entrances are outdoors and there are no elevators. Nice hotel, kind of pricey though for a residence inn.

  • Stayed July 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Novakat93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review, July 13, 2012
Thank you very much for your feedback. You bring up a good point for our guests to be aware of as it pertains to not having an elevator. Many of our guests enjoy the separate buildings and entrances as it tends to be quieter than your typical hotel. As you mentioned, it has a feeling of more of an apartment than hotel. We give our guests the option if they prefer a lower floor or upstairs room. If you prefer to be upstairs, we have someone here who is more than willing to help you bring your luggage up the stairs. Typically this is not an issue for most guests. I'm sorry that our prices seemed a little high. Hopefully you did feel that it was a good value considering the hot buffet breakfast, wifi and level of service we provide. I hope anyone reading this who has any concerns should not hesitate to reach out to me.

Best Regards,
Matt M.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Union, Kentucky
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 10, 2012

This was a last stop on a three week driving vacation and we had a very enjoyable experience at this Residence Inn. The staff was pleasant and helpful and the suite we had was very thoughtfully laid out and quite nice. Even though we were close to the NY Thruway, there was no noise in our room from it.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Qedavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 17, 2012

This is my 4th stay at this hotel and I love it. Checked in and they had my exact room ready. Emily, at the desk was great, she was professional and very friendly. The rooms are very clean and the grounds are beautiful. The exterior of the hotel is landscaped nicely. The coffee pot in my room was broken, I called the front desk and had another pot within 5 mins. The housekeeping staff, especially Caroline and Sara were the best. Each day upon my return, the room looked as nice as the day I checked in. This hotel is located just off the thruway and is convienent to everything. Everyone on staff is friendly and speaks when you pass them. Breakfast is good as well as the evening eats. I would highly suggest this hotel to anyone passing through the area on business or pleasure. GREAT!!!!!

Room Tip: Back side of hotel faces thruway, but traffic noise is minimal
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank howard s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RISYR, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review, June 19, 2012
Dear Howard,

Thank you for your very kind review about our hotel, and especially about our staff. I read your review to Caroline, Sara and Emilie as well as our entire team. We're fortunate to have such a great staff here who truly cares and is genuinely friendly. Hope to see you back with us soon.

Matt M.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Syracuse Carrier Circle

Property: Residence Inn Syracuse Carrier Circle
Address: 6420 Yorktown Cir, East Syracuse, NY 13057-1245
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in East Syracuse
#7 Business Hotel in East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Syracuse Carrier Circle 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Residence Inn Syracuse Hotel East Syracuse
Residence Inn East Syracuse
East Syracuse Residence Inn

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