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“good business hotel”

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Hilton Garden Inn Syracuse
Ranked #3 of 19 Hotels in East Syracuse
Certificate of Excellence
Reviewed March 21, 2006

Stayed on business for 2 nights. The hotel was clean, staff was appropriate (nothing out of the ordinary, but professional). Pool was small. Gym had 2 treadmills, 1 eliptical machine, 1 stationary bike and a few weight machines. The hotel stated they had wireless internet access, but was unable to connect to it. Cabled high speed internet worked well tho. Little restaraunt was adequate, a bit spendy on the drinks, but food was decent. Very good place to stay for business.

  • Stayed: March 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
7  Thank taffy2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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608 - 614 of 616 reviews

A TripAdvisor Member
Ottawa, Ontario
Reviewed May 24, 2004

My family and I just returned from a weekend stay at this hotel. We thoroughly enjoyed our stay and would recommend it to anyone visiting Syracuse and surrounding area. During previous trips, we had stayed at the Embassy Suites (outdated rooms) and the Wyndham(just o.k.) and had experiences that we consider average. The Hilton Garden Inn superseeded our expectations in every domain including quality, ambiance, service and comparative value. The beautifully landscaped grounds and relaxed setting in an industrial park area were welcome invitations to stay and enjoy. Our seven year old loved the pool (4 feet max) and my husband took well to the whirlpool (set at just the right temp). A beautiful room, great location, pleasant front-desk-staff (namely Shelley), restaurant service and hospitality (namely Keri) and housekeeping friendliness convinced us that future stays were definitely in our plans. It was obvious to us that exceptional quality and exceeding customer expectations were an achieved reality. Hope this keeps!

8  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2002

Hotel is above average in most areas and average in others. The rooms are very well appointed and one feels completely at home. A microwave and small refrigerator are certainly comforts not found in all chains. The staff is courteous and professional.
We chose not to partake in the $5.95 continental breakfast and my wife stated correctly when she said "why pay for a service that routinely is given freely at other chains." The pool is very shallow and short in length, approximately 4' x 20'. The whirlpool although small (5 person limit) has some of the best jets I have seen. Overall, I would stay here again because the minus features are outweighed by the plus features. Enjoy your stay.

  • Stayed: January 2005
    • Value
    • Rooms
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21  Thank jmartibOswego_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2016
Google Translation

  • Stayed: October 2015, traveled with family
    • Location
    • Cleanliness
    • Service
Thank 746marylenec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this reviewResponded September 7, 2016

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Reviewed August 18, 2015 via mobile
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Stayed: August 2015, traveled with friends
Thank camillablink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2014
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  • Stayed: August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 484guyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013
Google Translation

Stayed: October 2013, traveled as a couple
Thank Jean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Rd, East Syracuse, NY 13057-1372
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Price Range: $103 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 
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Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton

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