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“Simply Perfect !”

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CrestHill Suites Syracuse
Ranked #5 of 19 Hotels in East Syracuse
Certificate of Excellence
1 review
“Simply Perfect !”
Reviewed July 18, 2014

We stayed a week in one of the fully furnished 2 bedroom/2 bath suites and it was perfect ! Plenty of room and no one felt like they were on top of anyone ! The location was convenient as we have family in Syracuse, Auburn and Oneida, thruway is right there ! The staff is also amazing since the first phone call I made to book, all of our needs were met and with a smile and we were never made to feel rushed :) Evelyn is just wonderful and Rachel is so sweet and friendly . Everyone made our stay here the best ! We will definitely come back when we are in the area , and who knows , I just might make it to their Happy Hour next time LOL! Washer and dryer was a huge plus too ! No laundry to do when I get back home , Hallelujah !

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayme1030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, July 21, 2014
Good Afternoon Jayme1030,
Thank you for taking the time out of your day to write such a nice and informative review of the hotel and a few of it's key staff members. It certainly makes my job easier and far more pleasant to have people like Evelyn and Rachel to work along side with. Both really care about the guests and we exceed their expectations. I agree, the rooms are very roomy. We hope to see you again in the near future when your travels take you to our neck of the woods. Safe travels!
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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574 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Syracuse, New York
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 15, 2014

For the past 2 years I have stayed 2 nights and 3 days at this hotel with a group of 25-30 women who sew. The suites are spacious, clean, and have comfortable beds. I love the full kitchen and two bathrooms. We use the large conference room area and the room off of the dining space for our classes. The staff is always kind and accommodating. The outdoor pool and patio are both very nice. This hotel is close to the Thruway, mall, and grocery shopping making it a perfect stop for a traveler or large group. There is a semi-private road that allows us to take walks in the evening and see ducks, geese, fox, and even some firemen. I look forward to returning to this hotel every year.

  • Stayed August 2013, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank syr_qlts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, July 21, 2014
Thank you very much for the wonderful review of the hotel and the surrounding area! I believe your group is coming back very soon, I hope you all have just as much fun this time as you had the last time you visited. See you soon!
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wilmington nc
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 9, 2014 via mobile

My son and I stayed here while in the area for a family reunion. Due to some unforeseen circumstances we didn't arrive the first night until after 1 am. The desk clerk was great The room was clean and roomy. Would definitely stay there again. The breakfast selection was quite ample. Everyone working there was very pleasant overall a great experience

Stayed July 2014
Helpful?
Thank nillas12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, July 12, 2014
Thank you for your kind review of the CrestHill Suites Syracuse. We hope that you enjoyed your family reunion and decide to come back to Syracuse again for your yearly get together. I share your thoughts on the breakfast, everyday we offer a wide variety of hot and cold selection, glad to start everyone's day off right... Save travels to you and your family.

Jim Stocker
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Syosset, New York
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 7, 2014

This is a different kind of Hotel. It might be a little dated but the hotel is clean. The room size was great had a studio with 2 queen beds. The evening social was really good we had Pasta the night we arrived. The breakfast was really good nice selection. It was cold when we stayed, kids didn't get to enjoy the outdoor pool. I would stay again if in the area. Thanks Enjoy

Room Tip: Studio with vaulted ceiling seemed really big.
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  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank brianb500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, July 8, 2014
Brian,
A "BIG" thank you for your review of the hotel.... Stop in again anytime,,,, The pool is been very popular this summer, it is kept at 90 degrees, so even when it is cold outside, it is even more relaxing. Thank you and save travels.
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 4, 2014 via mobile

Spent one night here to catch an early flight from SYR Hancock airport. Very convenient to airport. Quiet, clean room, comfortable bed, large and spacious room with kit hen and sitting area. Pool in grassy courtyard. Staff courteous and helpful. Breakfast buffet included in price, eggs, cereal, toast coffee, etc.
Will definitely put on the list for the future.

Stayed July 2014, traveled as a couple
Helpful?
Thank Chantzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, July 8, 2014
Than you Chantzi for your nice review of your stay in Syracuse at the CrestHill Suites. We certainly hope to see you in the near future. Stay a little longer and enjoy the weather and the pool!
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 3, 2014

we stayed for one night as a break between Hartford, Conn, and back home.
we checked in to a very nice suite with a mini-kitchen and separate bedroom.
great bed - very comfortable. the place was very clean.
after several days of eating in restaurants, we wanted to just find a grocery store and do some 'home' food. the front desk was extremely helpful. they had printed directions to the closest grocery store, using backroads - so no highways to deal with.
and they had a pretty good selection of breakfast food available the next morning, serve yourself / buffet style, with some tables and chairs.
all in all, an excellent place to stay.

Room Tip: ground floor recommended. and south side is away from the main road - very quiet.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank extoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, July 4, 2014
Thank you for an excellent review of the Cresthill Suites. We are so glad you were completely satisfied with everything about your stay with us! Please allow us to host your lodging needs in the future when passing through Syracuse! Thank you and safe travels.....
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
1 review
Reviewed July 1, 2014

About 2 weeks ago some friends and I were passing through and decided to stop for the night on our way down to Atlantic City. My friend called ahead of time and booked us a 2 bedroom suite. When we got in, no one was at the desk. We waited about 5 minutes before the girl came back to the desk. As she was checking in, she started to get a little bit of an attitude. It was like we were interring with her time. We were not too impressed with our first impression of her. We got to the room and fell in love. The room was beautiful, we didn’t want to leave it the next day. In the morning when we left, the impression Evelyn & Shad give off is great. The checkout was easy, they made sure we enjoyed our stay, they made sure we knew about the breakfast as well. They also seemed to work great together from what we were getting from them. We will be back in 3 moths again when we go on our next road trip. Looking forward to it.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, July 4, 2014
Thank you for your nice review of the hotel and your stay. Sometimes at night, we ask a lot of our front desk employees and have them multi-tasking throughout the night. Usually, she is very friendly and very organized, this must have been one of those nights when she was running around. We hope that you do find your way back to CrestHill on your way home or on future trips. Once again, "Thank you"!
See you soon!
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CrestHill Suites Syracuse

Property: CrestHill Suites Syracuse
Address: 6410 New Venture Gear Dr, East Syracuse, NY 13057-1384
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in East Syracuse
#3 Business Hotel in East Syracuse
#3 Family Hotel in East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse

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