We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
CrestHill Suites Syracuse
Nearby Hotels
$118
Residence Inn
View Deal
  • Free Wifi
  • Free Parking
$60
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$133
$120
Doubletree.com
View Deal
  • Free Wifi
  • Free Parking
$101
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$136
$125
EmbassySuites.com
View Deal
  • Free Wifi
  • Free Parking
$131
$109
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$119
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$105
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$98
Courtyard
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Sleep Inn & Suites(East Syracuse)(Great Value!)
$92
$80
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (595)
Filter reviews
595 results
Traveler rating
349
164
58
15
9
Traveler type
Time of year
LanguageAll languages
More languages
349
164
58
15
9
Show reviews that mention
All reviewsfull kitchentwo bedroom suitefront deskoutdoor poollarge bathroomliving areasocial hoursausagehome away from homebed was comfortablefree breakfastyogurthappy hourhot breakfastwould highly recommend this hotelthe general managerwe've stayed
FilterAll languages
Updating list...
284 - 289 of 595 reviews
Reviewed November 17, 2013

Just returned from a weekend shopping in Syracuse and area with my spouse. It was our first time there and we really enjoyed all from beginning to the end. We were first greeted very warmly by Leo and Amanda, they are so wonderful and there is such cute chemistry between them both. Leo even spoke few French words to us, he actually understands everything and gets around quite impressively, he was teasing Amanda as she does not speak French. Both adorable. The room was very clean, perfect size, the king size bed comfortable. More so, it was extremely quiet as it is located in an industrial area. Easy access to the 90. The breakfast was good to, yesterday a.m. was scrambled eggs and bacon, this morning was french toast and sausages plus all the remaining continental usual. Made for a good day start. We will return next time we go to Syracuse.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank OttawaLuvlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this reviewResponded December 4, 2013

Good to hear that Amanda and Leo entertained you at checkin... They are certainly are a positive to have working together on busy Friday and Saturday nights. Thank you for your excellent and positive review on our hotel and staff members. We hope to see you again in the near future!

Jim Stocker

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013

Great place to stay, very polite staff, clean suites and comfortable king bed. Breakfast was also good. Will definitely return for our next shopping getaway. Enjoyed having the extra space the suites offer.

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sylvie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this reviewResponded November 17, 2013

Sylvie,
Thank you so much for your positive review regarding your recent stay in Syracuse at CrestHill Suites. We certainly hope to see you during your next shopping trip. Pass along the CrestHill Suites word. You never asked for any of my sizes, I hope you got gift receipts, but I'm sure I will like all the gifts you got me for the holidays!!!! LOL...
See you soon.

Jim Stocker

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

Recently booked for a girls getaway. The two bedroom suite was excellent for our group! Clean, comfortable and everything you need. The front desk staff was exceptional especially Leo and Amanda assisting in help with dinner reservations and more. The morning breakfast was a perfect start to the day before heading shopping. Will definitely be returning and recommending to other friends.

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kate0458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this reviewResponded November 13, 2013

Girls, Girls, Girls......
Thank you so much choosing to stay with us! Leo and Amanda are certainly happy that you mentioned them and that you had a great stay. Please pass the CrestHill Suites superb value message to all your friends. Hope to see you soon!

Thank you.
Jim Stocker

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

We recently booked this hotel, for the first time. We were arrived, we discovered that we had been given an upgrade, and the room was now a 2-bedroom, 2-bathroom suite with living room and kitchen! We did not need the second bedroom, but my husband and I found it quite convenient to have two full bathrooms to use, when showering and getting dressed. The suites were spacious, the kitchens were well stocked, and I liked the Welcome Basket with popcorn and a granola bar. The kingsized bed was super comfortable. The breakfast bar was adequate, if a bit crowded at times, and had both hot and cold items. Coffee (out of a coffee machine) appeared to be available all day long.
The only minor negatives would be that the bedrooms could use a bit more light than those provided by the nightstand lamps, and one of the showers was a bit old/dated looking with a door that kept coming off the track. However, these are pretty minor. Overall, we were impressed with the upgrade and enjoyed the clean, spacious suite very much. It might be hard for my husband and I to go back to having only one bathroom, when we travel in the future! Thanks!

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dianasgarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this reviewResponded November 11, 2013

We are so glad that you were able to spread out and enjoy the upgrade. Having two bathrooms certainly can spoil people! Don, in the maintenance department, has fixed the track for the shower door. Yes, I agree with you that on weekends it does get very busy down in the breakfast area as many returning guests have come to enjoy the wide selections we offer for breakfast, and no one leaves without having breakfast. Thank you for your positive review and spreading the word about CrestHill Suites, Syracuse!
Safe Travels,

Jim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2013

We stayed here in early September 2013 for several nights. The hotel had over booked so we were asked it we would mind sharing a family suite rather than using the 2 seperate rooms that we had already booked. It was not a problem for us. Cresthill is neat and clean. The rooms are of a reasonable size and the staff were friendly and accommodating. Our suite had good facilities and was comfortable. Breakfast was reasonably basic. We would stay there again.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cath_and_Ben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this reviewResponded November 4, 2013

Thank you so much for the kind words, hopefully we saved you money with the upgrade and kept you guys together as a family instead of separating you into two rooms. So, the next time you are going through Central New York from Australia, please stop in!!!
Thank you and save travels..

Jim Stocker

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews