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“Road Warrior Hideway!”

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CrestHill Suites Syracuse
Ranked #5 of 19 Hotels in East Syracuse
Certificate of Excellence
Barcelona
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Road Warrior Hideway!”
Reviewed October 2, 2013

This is a perfect spot for that short stop in the Albany, NY area. A rare find where the traffic is not a killer and the location is close to the interstate. It appears that most rooms are suites and have a large area to spread out for all your stuff. It had a large bathroom and of course the bed was king size and very comfortable. Water pressure was very good. I arrived at 5:00PM just in time for cocktails supplied by the hotel. The breakfast was good and the coffee was better. Staff was very pleasant and helpful. Ten minutes from the airport. The price was very reasonable especially if you go to Hotwire.

  • Stayed October 2013, traveled on business
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Helpful?
1 Thank Branso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, October 9, 2013
Thank you for sharing your thoughts about your recent stay at CrestHill Suites Syracuse. We certainly wish you and your family safe travels and hope to see you in the near future!
Jim Stocker
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579 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Brentwood, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2013

I just completed a six month stay at the CrestHill Suites and it was like a home away from home. My suite had a full kitchen, living area, bedroom with a king bed, and bath. The hotel provides a complete breakfast every morning and a light dinner Mon - Thurs as well as free washers and dryers. The pool is very nice and there is a patio area with propane grills for cooking outside if you want. The best attribute of the hotel is the staff. They are all extremely friendly and accommodating in any way necessary to make your stay pleasant. Amanda O particularly stood out as she is a hard worker that works the front desk, the kitchen, and housekeeping. She helped me with several problems during my stay and always with a great attitude. Check out the CrestHill and I don't think you'll be disappointed.

  • Stayed March 2013, traveled on business
    • Value
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Helpful?
1 Thank Burt_F15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, October 9, 2013
Thank you so much for your positive review of our hotel. If anyone has the right to review the hotels staff and services, it is certainly you, someone who stayed here for six months. We are glad you felt like this was your home away from home and that you were always comfortable. Many guests have commented on the hotel by saying,,,, "All the comforts of home". Once again, thank you for sharing your review with others!
Hope to see you in the future.
Jim Stocker
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Ottawa, Canada
Level 6 Contributor
569 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed October 1, 2013

Hotel is a bit away from the action. One-bedroom suite was nice, spacious. King bed was very comfy, even the pull-out wasn't bad. Huge flat screen TV in living room and another TV in the bedroom with very many channels to choose from. Nicely equipped kitchen. Good variety at breakfast with chic attendant. Inviting heated pool. Great people to deal with. Their chain's central reservation system is a bit confusing as you are always redirected to the hotel and my original email reservation was not automatically confirmed.

  • Stayed September 2013, traveled with family
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Helpful?
Thank sycha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, October 9, 2013
Thank you for taking the time to share your thoughts with others regarding your hotel and travel experience. Our one bedroom suites are indeed roomy and the two TV's in different rooms certainly give our guests options where other hotels simply don't. Our reservation system is a new system and we have been working at making it operate smoother and more effeciently. I will share your review with our IT group. Say "Hi" to all our friends up in Ottawa. Good luck to the Senators this year. However, it clearly looks like the Stanley Cup will either stay in Chicago another year or go to sit in Madison Garden for the next year (Go Rangers).. Hope to see you soon!
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level 6 Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed September 28, 2013

What a nice little gem we found. The CrestHill Suites were exactly what we were looking for. The room was spacious, extremely clean and homey comfortable. Great over sized bathroom, excellent bed and pillows, living room area was also perfect size. Free WiFi too. Fridge, microwave and dishwasher clean and very handy. There were only 2 dishes each of everything like plates and cups. Wished there were 4. My sister and nephew did come to our suite and we ordered a pizza but didn't have enough glasses and plates etc. Guess we could have asked for more but we didn't. It was late. There is a heated outdoor pool and a terrace where you could have your breakfast outside. We also noticed there are "activity" nights (BBQ for instance). You're close to downtown Syracuse and the new Destiny USA Mall. Will definitely stay here again. The rate was phenomenal too!

Room Tip: Our room overlooked the terrace and pool area. Very nice. Even though we were the first one after...
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  • Stayed September 2013, traveled as a couple
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Helpful?
2 Thank Celry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, September 30, 2013
Thank you very much for your kind review of your hotel and for sharing your experience here at CrestHill Suites Syracuse. We are so happy that we met or exceeded your every expectation and we certainly look forward to hosting your needs on your next trip through the Syracuse area... Go Canadians, Go Habs!
Jim Stocker/ General Manager
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Massena, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2013

Just stayed here had a great stay LEO at the front desk was the nicest guy i have ever met dinner was served every night on time and very good breakfast was fresh every morning on time and maid service did a beautiful job all around had a great stay.


Thanks crest hill

Room Tip: very quiet on east wing
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  • Stayed September 2013, traveled on business
    • Value
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Helpful?
2 Thank northern315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, September 23, 2013
Thank you so much for the positive review, also, Leo certainly thanks you for mentioning his name. He does an excellent job for us! Please stop in again and see us when your travels takes you our way!
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Level 5 Contributor
66 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 14, 2013

Stayed in this hotel for several nights with our family. There was a mix up with our booking but the staff solved the problem effectively and to our satisfaction. They were friendly and helpful. Our suite was spacious, clean and comfortable. Breakfast fresh and enjoyable. We would happily recommend Cresthill to anyone visiting this area.

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
1 Thank najneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, September 23, 2013
Thank you so much for your positive review and we certainly appreciate your strong recommendation. It helps us stay motivated and ensures the employees continue to strive towards continued improvement of the guest experiences here at CrestHill Suites.
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lichfield, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 12, 2013

Stayed at this Hotel, for one night, on route to Niagara Falls. I couldn't fault it and agree with previous reviewers. The hotel was very clean with well equipped rooms, inc wifi. The staff were very friendly & helpful. The hotel also put on a complimentary evening buffet, inc beer and wine. Good variety for breakfast, which was more than ample for those with a bigger appetite.

I would definitely stay at this hotel again.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
1 Thank LittleFlorence01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, September 23, 2013
Thank you for taking the time to write and share your experience with others. I feel your experience is truly indicative of what 99.99% of all guests receive here at the CrestHill Suites. After 8 months of mid 90% occupancy, we finally had a slight break and were able to deep clean and get our housekeeping issues under control. We pride ourselves on our high standards, while keeping affordable prices for our guests. We hope to see you again in the future!
Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CrestHill Suites Syracuse

Property: CrestHill Suites Syracuse
Address: 6410 New Venture Gear Dr, East Syracuse, NY 13057-1384
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in East Syracuse
#3 Business Hotel in East Syracuse
#3 Family Hotel in East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse

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